Need Your Help...Please my already broken iPhone 4 dropped in water

Discussion in 'iPhone' started by pickmeup212, May 28, 2012.

  1. pickmeup212 macrumors newbie

    Joined:
    May 28, 2012
    #1
    Hey guys,

    I just bought an iPhone 4 a little over a month ago, and within the past month my home button stopped working. I have an extended warranty until next year in April, so I decided to schedule an appointment to take it to Apple, because the same problem happened to my brother and they replaced it.

    My appointment is tomorrow night, and I made it last week. This weekend I went to Nantucket and my phone got water damaged and, of course, no longer works.

    Seeing as I was going to get my iPhone replaced anyway....do I have any chance of getting them to replace it even though now it's water damaged?
     
  2. runtohell121 macrumors 6502

    Joined:
    Mar 12, 2010
    #2
    You might have to pay for the replacement since it is water damage and not hardware malfunction.
     
  3. pickmeup212 thread starter macrumors newbie

    Joined:
    May 28, 2012
    #3
    But it already had a hardware malfunction, and I made an appointment planning to replace it before the water damage even happened.
     
  4. runtohell121 macrumors 6502

    Joined:
    Mar 12, 2010
    #4
    Water damage or Screen damage overrides any damages/malfunctions from what I know.
     
  5. pickmeup212 thread starter macrumors newbie

    Joined:
    May 28, 2012
    #5
    but how is that fair if i was going to get it replaced anyway?
     
  6. Ke1ington macrumors 6502a

    Ke1ington

    Joined:
    Dec 29, 2009
    #6
    How are they to know that though?
     
  7. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #7
    Apple has no way of knowing when the water damaged occurred
    Unfortunately, the liquid sensors don't time stamp
     
  8. runtohell121 macrumors 6502

    Joined:
    Mar 12, 2010
    #8
    Water/moisture sensor from the headphone jack for water damage which is one thing Apple checks before any replacement.
     
  9. pickmeup212 thread starter macrumors newbie

    Joined:
    May 28, 2012
    #9
    so in other words, i'm screwed.
     
  10. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #10
    Not necessarily
    Go to your appointment, tell your story and hope for the best
    Apple has been known to have amazing customer service
    And each location/genius handles things differently

    You don't have anything to lose
     
  11. Roller macrumors 68020

    Joined:
    Jun 25, 2003
    #11
    Technically, if the iPhone had a defect verifiably unrelated to water that would warrant replacement, it wouldn't matter when the water damage occurred. I doubt if Apple will see it that way, but it couldn't hurt to ask.
     
  12. pickmeup212 thread starter macrumors newbie

    Joined:
    May 28, 2012
    #12
    Thank you, MacDawg and Roller...I hope it turns out that way.

    ----------

    would i might be able to qualify for Out-of-Warranty service?

    I read this on the Apple site: "However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service."

    ...i would be MUCH more willing to pay a hundred and something dollars than the ridiculous 545 replacement.
     
  13. NM08SRT8 macrumors 6502a

    NM08SRT8

    Joined:
    Jan 18, 2010
    Location:
    New Mexico
    #13
    Fair? You broke your phone.. Should have been more careful. I understand initially it was a hardware issue, but your negligence has now turned it into user damage via water. It's still fair that they will make you pay for a replacement due to water damage. Not fair is them charging out for a hardware failure within your warranty time frame.

    ----------

    Then they should fix his button and give him back a water damaged phone.. Lol
     
  14. runtohell121 macrumors 6502

    Joined:
    Mar 12, 2010
    #14
    Yes, you're eligible for out of warranty replacement. It would cost $149 + tax for the iPhone 4 and $199 + tax for iPhone 4S.
     
  15. pickmeup212 thread starter macrumors newbie

    Joined:
    May 28, 2012
    #15


    ....i got pushed off a dock into the water because i wouldn't give some drunk stranger guy my phone number. so yeah, i guess saying "no" is my carelessness.

    ----------

    thank you very much, runtohell, I really appreciate it.
     
  16. ThatsMeRight macrumors 68020

    Joined:
    Sep 12, 2009
    #16
     
  17. pickmeup212 thread starter macrumors newbie

    Joined:
    May 28, 2012
    #17
     
  18. Ke1ington macrumors 6502a

    Ke1ington

    Joined:
    Dec 29, 2009
    #18
    MacDawg worded it better than I. That's the point I was trying to make.
     

Share This Page