Netflix freezes on login and only fix is to delete app. Anyone else?

Discussion in 'Apple TV Apps' started by dude just dude, Dec 9, 2015.

  1. dude just dude macrumors newbie

    dude just dude

    Aug 10, 2004
    Since buying the Apple TV4, I have had Netflix freeze on sign in. I have contacted Netflix many times about it, and they have no fix for it. I have had to delete Netflix 9-10 times now, and the only way to fix the issue is to delete Netflix, re-install, then re-sign in.

    Is anyone else out there having this type of issue? - It's the worst, and the people at Netflix are not seeming to have a fix besides just "delete the app cause you must have a bad copy of the App" but after 9 or 10 times, I don't think that's possible, as much as something is wrong with the app.

    I sign in- check my name- then red ring freezes, and it stays there till I delete the app basically.
  2. ActionableMango macrumors G3


    Sep 21, 2010
    Works fine for me. Do you have this problem with any other services? (Hulu, Amazon, HBO, etc?)
  3. StevenWalker macrumors regular

    Oct 19, 2014
    No works perfectly.

    Do a full reset of the ATV4, there's obviously something dodgy with your base software.

    Reset the box, then reinstall your apps for a nice fresh start.
  4. lsutigerfan1976 macrumors 68020

    Sep 14, 2012
    Give us your username and password. We will let you know if it works or not....
  5. fhall1 macrumors 68040


    Dec 18, 2007
    (Central) NY State of mind

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