Netflix issues with subtitle size

AlexDBR

macrumors newbie
Original poster
Dec 12, 2019
2
0
Bucharest
I am using an Apple TV 4K on a 1080p TV. I am using subtitles with my video apps and they are set at a custom size and syle (and video override is set to OFF).
After updating to tvOS 13.3, the subtitles in Netflix app have become very small, and it looks like the app is set to 4K or something on my 1080p screen (just a hunch).

I‘ve tried changing the settings and restarting but the issue is still there with Netflix. On rest of the video apps (Prime, HBO, Hulu, Disney+) the subtitles look fine.

Anyone else experiencing this issue? Any advice or just hope to get an update that fixes it.
 

inket

macrumors regular
Dec 23, 2009
135
22
Same issue here, but since I'm running it in 4K it's having the opposite effect. The subtitles now take up 40% of my screen...
 

PhaserMX

macrumors newbie
Dec 23, 2019
3
1
I have the same problem with captions on Netflix on Apple TV 4K / 1080p TV. I reported the issue to Apple but no update yet, and I have to use Netflix on Chromecast for the moment. Very annoying.
 

PhaserMX

macrumors newbie
Dec 23, 2019
3
1
I updated to tvOS 13.3.1 beta hoping it would be fixed, but no luck. And no update for Netflix app for some time.
 

Caner Şengül

macrumors newbie
Jan 6, 2020
1
0
i met with netflix i met with apple but no solution unfortunately i have the same problem ios 13.3 i phone 7 plus and netflix subtitles are not growing very small subtitles
 

MiamiBourne

macrumors regular
Jan 26, 2009
155
23
I just ran into this issue where the subtitle is bigger than any other app on my AppleTv and I'm using a custom style that is set to small. I have 'Video Override' set to off per Netflix's recommendations but the subtitles are large. I just noticed this today though.

It's annoying for sure.
 

rammes

macrumors newbie
Feb 10, 2010
21
68
I have the same issue's with ios13.3 the custom captions settings in ios are not working with netflix anymore, they do work with primevideo. Strangely i want large subs. and can't seem to het them bigger
 

-Gonzo-

macrumors 6502a
Nov 14, 2015
515
219
Don’t you have to login to Netflix via a browser to change the subtitle settings.
 

AlexDBR

macrumors newbie
Original poster
Dec 12, 2019
2
0
Bucharest
Just installed 13.3.1 developer beta 2 on Apple TV 4K and the issue with Netflix subtitles is still not resolved (they are very small the settings do not have any effect). Seeing as this only happens with Netflix, I hope we see an app update soon.
 

PhaserMX

macrumors newbie
Dec 23, 2019
3
1
Installed tvOS 13.4 beta 1 and finally the small subtitle problem is fixed for Netflix. They took their time.
For everyone else who has this problem, you can easily install a beta profile (betaprofiles.com), update to 13.4 beta 1, then delete the profile so that you get the final 13.4 when released. Or just wait for the official 13.4 update.
 
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