New iMac unable to burn dual-dayer Verbatim DVD-R

Discussion in 'Mac Basics and Help' started by stevewatson, Jul 15, 2007.

  1. stevewatson macrumors newbie

    Jul 15, 2007

    I have a new Intel iMac 2.16 running OS 1.4.10 with 2Gb RAM, and I'm having trouble burning to Dual Layer Verbatim DVD-R discs.

    If I attempt to burn one using Disc Utility, I get an error telling me "The device is not supported for the requested burn operation". If I try to burn using the Finder, I get "The disc could not be used because the disc drive is not supported. (Error code 0x80020025)".

    I've burnt normal DVD's and CD's fine with the drive, and when I check System Profiler, it tells me it has DVD-Write for -R, -RW, +R, +RW, +R DL.

    Now, I'm THINKING I've been a bit foolish. I assumed because the "DL" appeared at the end, it supported ANY Dual Layer DVD's. Looking again, I'm re-thinking that to be that it only supports DVD+R DL.

    Can anyone confirm that for me, before I go and buy any more?
  2. Eraserhead macrumors G4


    Nov 3, 2005

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