New retina Macbook Pro 15" with 2 kernel panics within the first 10 days of purchase.

eyeballs14

macrumors newbie
Original poster
Oct 4, 2014
3
0
hey all,

I'm not sure what the kernel panic logs mean...so I was wondering if someone could help translate and make a recommendation? Should i ask for a replacement device since I'm within the 14 days? Thanks in advance!


Anonymous UUID: AEA34FEB-5838-7561-6AA2-19FA29B411A0

Thu Oct 2 18:05:11 2014
panic(cpu 6 caller 0xffffff8012adc43e): Kernel trap at 0xffffff8012aa3699, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000010c507c04, CR3: 0x00000001f7e3209b, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff80392a29e0, RDX: 0x0000000000000821
RSP: 0xffffff8224723d20, RBP: 0xffffff8224723d50, RSI: 0x000000004169e77f, RDI: 0xffffff8018794dc8
R8: 0x0000000000000000, R9: 0xffffff8224723ed0, R10: 0x00000000e27f2add, R11: 0x000000010c362000
R12: 0xffffff8018794dc8, R13: 0xffffff80165be000, R14: 0x0000000000019000, R15: 0xffffff803922e760
RFL: 0x0000000000010286, RIP: 0xffffff8012aa3699, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000010c507c04, Error code: 0x0000000000000000, Fault CPU: 0x6

Backtrace (CPU 6), Frame : Return Address
0xffffff81f408ddf0 : 0xffffff8012a22f79
0xffffff81f408de70 : 0xffffff8012adc43e
0xffffff81f408e040 : 0xffffff8012af3976
0xffffff81f408e060 : 0xffffff8012aa3699
0xffffff8224723d50 : 0xffffff8012a7833e
0xffffff8224723f20 : 0xffffff8012adc87c
0xffffff8224723fb0 : 0xffffff8012af387b

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:
13F34

Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000012800000
Kernel text base: 0xffffff8012a00000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

System uptime in nanoseconds: 6158013931589
last loaded kext at 6063173545084: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7f94a5b000, size 12288)
last unloaded kext at 440882323890: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f94a4e000, size 57344)
loaded kexts:
com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBCDC 4.2.1b5
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.AGPM 100.14.34
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1


Anonymous UUID: AEA34FEB-5838-7561-6AA2-19FA29B411A0

Sat Oct 4 19:14:33 2014
panic(cpu 0 caller 0xffffff80042dc43e): Kernel trap at 0xffffff80042a3699, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010c9ba000, CR3: 0x00000000068f5000, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8026d729e0, RDX: 0x0000000000000821
RSP: 0xffffff81f6033610, RBP: 0xffffff81f6033640, RSI: 0x000000004169e77f, RDI: 0xffffff8009ed7cc0
R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0x0000000000000fff, R11: 0xffffffffffffff01
R12: 0xffffff8009ed7cc0, R13: 0xffffff8007dbe000, R14: 0x0000000000168000, R15: 0xffffff80285c2840
RFL: 0x0000000000010286, RIP: 0xffffff80042a3699, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010c9ba000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81c5781c50 : 0xffffff8004222f79
0xffffff81c5781cd0 : 0xffffff80042dc43e
0xffffff81c5781ea0 : 0xffffff80042f3976
0xffffff81c5781ec0 : 0xffffff80042a3699
0xffffff81f6033640 : 0xffffff800429be8b
0xffffff81f60339b0 : 0xffffff800427368b
0xffffff81f6033a10 : 0xffffff80046bc541
0xffffff81f6033b10 : 0xffffff80046bc7be
0xffffff81f6033b40 : 0xffffff7f85cdabed
0xffffff81f6033b70 : 0xffffff7f85cdaaef
0xffffff81f6033b90 : 0xffffff7f85cdb9ee
0xffffff81f6033bb0 : 0xffffff7f85d617bb
0xffffff81f6033bc0 : 0xffffff7f85cf2937
0xffffff81f6033bf0 : 0xffffff7f85d64225
0xffffff81f6033d80 : 0xffffff7f85cf1672
0xffffff81f6033de0 : 0xffffff7f85d00eae
0xffffff81f6033e20 : 0xffffff7f84fc8222
0xffffff81f6033e40 : 0xffffff7f84fc81b5
0xffffff81f6033e70 : 0xffffff7f85cefb9e
0xffffff81f6033ea0 : 0xffffff7f85d019f5
0xffffff81f6033ed0 : 0xffffff7f85cff7a9
0xffffff81f6033ef0 : 0xffffff80046b0a20
0xffffff81f6033f30 : 0xffffff80046af4c2
0xffffff81f6033f80 : 0xffffff80046af597
0xffffff81f6033fb0 : 0xffffff80042d7607
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3E]@0xffffff7f85cd9000->0xffffff7f85d3dfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f848bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f850c3000
com.apple.iokit.IOSurface(91.1)[5E4EA3A2-5AB6-3577-B32D-EF5717A0EF5B]@0xffffff7f84fc3000->0xffffff7f84fd5fff
com.apple.driver.AppleIntelHD5000Graphics(8.2.8)[E47592A8-BE33-30AB-9512-7FDD3E95D228]@0xffffff7f85d4b000->0xffffff7f85d9bfff
dependency: com.apple.iokit.IOSurface(91.1)[5E4EA3A2-5AB6-3577-B32D-EF5717A0EF5B]@0xffffff7f84fc3000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f848bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f850c3000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3E]@0xffffff7f85cd9000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
13F34

Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000004000000
Kernel text base: 0xffffff8004200000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

System uptime in nanoseconds: 48557351723684
last loaded kext at 36976547200569: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7f8625b000, size 12288)
last unloaded kext at 37126024716369: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8624e000, size 16384)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
 

satcomer

macrumors 604
Feb 19, 2008
6,851
1,153
The Finger Lakes Region
10 days old? Take it to an Apple Genius point end ASAP and have the logs ready showing the Panics. Do the A.S.C.P. Before the window closes. This is not right for such a new system.
 

eyeballs14

macrumors newbie
Original poster
Oct 4, 2014
3
0
Thanks, just scheduled a Genius Bar appt. What's ASCP? I think I'm just going to get them to replace it.
 
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