New retina Macbook Pro 15" with 2 kernel panics within the first 10 days of purchase.

Discussion in 'Mac Basics and Help' started by eyeballs14, Oct 4, 2014.

  1. eyeballs14 macrumors newbie

    Joined:
    Oct 4, 2014
    #1
    hey all,

    I'm not sure what the kernel panic logs mean...so I was wondering if someone could help translate and make a recommendation? Should i ask for a replacement device since I'm within the 14 days? Thanks in advance!


    Anonymous UUID: AEA34FEB-5838-7561-6AA2-19FA29B411A0

    Thu Oct 2 18:05:11 2014
    panic(cpu 6 caller 0xffffff8012adc43e): Kernel trap at 0xffffff8012aa3699, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x000000010c507c04, CR3: 0x00000001f7e3209b, CR4: 0x00000000001606e0
    RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff80392a29e0, RDX: 0x0000000000000821
    RSP: 0xffffff8224723d20, RBP: 0xffffff8224723d50, RSI: 0x000000004169e77f, RDI: 0xffffff8018794dc8
    R8: 0x0000000000000000, R9: 0xffffff8224723ed0, R10: 0x00000000e27f2add, R11: 0x000000010c362000
    R12: 0xffffff8018794dc8, R13: 0xffffff80165be000, R14: 0x0000000000019000, R15: 0xffffff803922e760
    RFL: 0x0000000000010286, RIP: 0xffffff8012aa3699, CS: 0x0000000000000008, SS: 0x0000000000000000
    Fault CR2: 0x000000010c507c04, Error code: 0x0000000000000000, Fault CPU: 0x6

    Backtrace (CPU 6), Frame : Return Address
    0xffffff81f408ddf0 : 0xffffff8012a22f79
    0xffffff81f408de70 : 0xffffff8012adc43e
    0xffffff81f408e040 : 0xffffff8012af3976
    0xffffff81f408e060 : 0xffffff8012aa3699
    0xffffff8224723d50 : 0xffffff8012a7833e
    0xffffff8224723f20 : 0xffffff8012adc87c
    0xffffff8224723fb0 : 0xffffff8012af387b

    BSD process name corresponding to current thread: com.apple.WebKit

    Mac OS version:
    13F34

    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide: 0x0000000012800000
    Kernel text base: 0xffffff8012a00000
    System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

    System uptime in nanoseconds: 6158013931589
    last loaded kext at 6063173545084: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7f94a5b000, size 12288)
    last unloaded kext at 440882323890: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f94a4e000, size 57344)
    loaded kexts:
    com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3
    com.apple.iokit.SCSITaskUserClient 3.6.7
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBCDC 4.2.1b5
    com.apple.driver.AudioAUUC 1.60
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
    com.apple.driver.ApplePlatformEnabler 2.0.9d7
    com.apple.driver.AGPM 100.14.34
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleIntelHD5000Graphics 8.2.8
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleBacklight 170.4.11
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleCameraInterface 4.26.0
    com.apple.driver.AppleIntelFramebufferAzul 8.2.8
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AirPort.Brcm4360 842.21.65
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.iokit.IOBluetoothFamily 4.2.7f3
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.iokit.IOAcceleratorFamily2 98.23
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 240.10
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IO80211Family 640.36
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1


    Anonymous UUID: AEA34FEB-5838-7561-6AA2-19FA29B411A0

    Sat Oct 4 19:14:33 2014
    panic(cpu 0 caller 0xffffff80042dc43e): Kernel trap at 0xffffff80042a3699, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010c9ba000, CR3: 0x00000000068f5000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8026d729e0, RDX: 0x0000000000000821
    RSP: 0xffffff81f6033610, RBP: 0xffffff81f6033640, RSI: 0x000000004169e77f, RDI: 0xffffff8009ed7cc0
    R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0x0000000000000fff, R11: 0xffffffffffffff01
    R12: 0xffffff8009ed7cc0, R13: 0xffffff8007dbe000, R14: 0x0000000000168000, R15: 0xffffff80285c2840
    RFL: 0x0000000000010286, RIP: 0xffffff80042a3699, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x000000010c9ba000, Error code: 0x0000000000000000, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff81c5781c50 : 0xffffff8004222f79
    0xffffff81c5781cd0 : 0xffffff80042dc43e
    0xffffff81c5781ea0 : 0xffffff80042f3976
    0xffffff81c5781ec0 : 0xffffff80042a3699
    0xffffff81f6033640 : 0xffffff800429be8b
    0xffffff81f60339b0 : 0xffffff800427368b
    0xffffff81f6033a10 : 0xffffff80046bc541
    0xffffff81f6033b10 : 0xffffff80046bc7be
    0xffffff81f6033b40 : 0xffffff7f85cdabed
    0xffffff81f6033b70 : 0xffffff7f85cdaaef
    0xffffff81f6033b90 : 0xffffff7f85cdb9ee
    0xffffff81f6033bb0 : 0xffffff7f85d617bb
    0xffffff81f6033bc0 : 0xffffff7f85cf2937
    0xffffff81f6033bf0 : 0xffffff7f85d64225
    0xffffff81f6033d80 : 0xffffff7f85cf1672
    0xffffff81f6033de0 : 0xffffff7f85d00eae
    0xffffff81f6033e20 : 0xffffff7f84fc8222
    0xffffff81f6033e40 : 0xffffff7f84fc81b5
    0xffffff81f6033e70 : 0xffffff7f85cefb9e
    0xffffff81f6033ea0 : 0xffffff7f85d019f5
    0xffffff81f6033ed0 : 0xffffff7f85cff7a9
    0xffffff81f6033ef0 : 0xffffff80046b0a20
    0xffffff81f6033f30 : 0xffffff80046af4c2
    0xffffff81f6033f80 : 0xffffff80046af597
    0xffffff81f6033fb0 : 0xffffff80042d7607
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3E]@0xffffff7f85cd9000->0xffffff7f85d3dfff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f848bf000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f850c3000
    com.apple.iokit.IOSurface(91.1)[5E4EA3A2-5AB6-3577-B32D-EF5717A0EF5B]@0xffffff7f84fc3000->0xffffff7f84fd5fff
    com.apple.driver.AppleIntelHD5000Graphics(8.2.8)[E47592A8-BE33-30AB-9512-7FDD3E95D228]@0xffffff7f85d4b000->0xffffff7f85d9bfff
    dependency: com.apple.iokit.IOSurface(91.1)[5E4EA3A2-5AB6-3577-B32D-EF5717A0EF5B]@0xffffff7f84fc3000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f848bf000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f850c3000
    dependency: com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3E]@0xffffff7f85cd9000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    13F34

    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide: 0x0000000004000000
    Kernel text base: 0xffffff8004200000
    System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

    System uptime in nanoseconds: 48557351723684
    last loaded kext at 36976547200569: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7f8625b000, size 12288)
    last unloaded kext at 37126024716369: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8624e000, size 16384)
    loaded kexts:
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
    com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.14.34
    com.apple.driver.ApplePlatformEnabler 2.0.9d7
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleIntelHD5000Graphics 8.2.8
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleIntelFramebufferAzul 8.2.8
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleCameraInterface 4.26.0
    com.apple.driver.AppleBacklight 170.4.11
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AirPort.Brcm4360 842.21.65
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOBluetoothFamily 4.2.7f3
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.iokit.IOAcceleratorFamily2 98.23
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 240.10
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IO80211Family 640.36
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
     
  2. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #2
    10 days old? Take it to an Apple Genius point end ASAP and have the logs ready showing the Panics. Do the A.S.C.P. Before the window closes. This is not right for such a new system.
     
  3. eyeballs14 thread starter macrumors newbie

    Joined:
    Oct 4, 2014
    #3
    Thanks, just scheduled a Genius Bar appt. What's ASCP? I think I'm just going to get them to replace it.
     

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