No longer able to return iPhone 5 after receiving replacement?

Discussion in 'iPhone' started by eddiexhart, Oct 23, 2012.

  1. eddiexhart macrumors regular

    eddiexhart

    Joined:
    Dec 13, 2008
    Location:
    North Hollywood CA
    #1
    So I just got back from the Apple Store right now. I went to go to have them check out my iPhone because the service kept dropping and calls would go but not show on my phone that I was on a call. Any who, they ran their diagnosis and said I can swap it for another replacement. Seeing how this was my 4th one, I was hesistant because cosmetically it was PERFECT. But went ahead and did it... he went through 3 till the 3rd was close to perfect "because they ran out"

    So I asked, I'd rather just return it then and just buy a 32GB instead then..
    He then tells me, Oh you can no longer return it because you have a replacement... oh my god I practically flat lined... I told him I was NEVER told this nor did I have ANY knowledge of this. Seriously, I didn't know this.

    Is this true?! I was so upset and it was freakin cold and was hungry and wanted to go cause I had already been there for 2 hours. :mad::mad::mad::(
     
  2. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #2
    Sounds like an excuse to get a 32 GB. What makes you think a different capacity iPhone would be any different cosmetically/functionality?

    I bet if you said you've had enough and want to return it for money back, they would've let you.
     
  3. eddiexhart thread starter macrumors regular

    eddiexhart

    Joined:
    Dec 13, 2008
    Location:
    North Hollywood CA
    #3
    Please, it's not an excuse. Trying to exchange for a different color is an excuse. I'm seeing as I've already gone through so many damn white box replacements, I see it as I might as well just return it and get a 32 or 64 instead. Either way I have iTune Match.

    Point of the matter, am I aloud to return still???
     
  4. michaelmac3 macrumors member

    Joined:
    Oct 13, 2012
    #4
    Unfortunately it is. For what it's worth, if you have a functioning replacement phone, you can always sell it and buy a different phone. Not practical for some but with the amount of money 5's are pulling right now on ebay and craigslist, it's feasible.
     
  5. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #5
    Different capacity is as much of an excuse as different color.

    Again, what makes you think you have a better chance of getting a defect-free iPhone if you get a different capacity, considering that it's too early for any white box replacements to be refurbs?
     
  6. eddiexhart thread starter macrumors regular

    eddiexhart

    Joined:
    Dec 13, 2008
    Location:
    North Hollywood CA
    #6
    THANK you for simply answering my question. :)
     
  7. close2reality macrumors 6502

    Joined:
    Sep 21, 2012
    #7
    ' hey I'm going to return my iPhone every week ' :mad:
     
  8. F123D macrumors 68040

    F123D

    Joined:
    Sep 16, 2008
    Location:
    Del Mar, CA
    #8
    This is why I would only exchange for a retail box and not a white box replacement. I swapped mine out a couple times with retail box replacements and was able to return the phone for a full refund.
     

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