Hi, I bought an iPhone 5 from bangkok mall last week. I checked the serial number just on Apple Self Solve and it says, TECHNICAL SUPPORT EXPIRED and REPAIRS & SERVICE COVERAGE ACTIVE. How is that ? Howcome the Technical Support got expired after 2 weeks of purchase ? Another question. Im not able to restore my iPhone 5. It says this, http://d.pr/i/cTEI I checked Apple site and found this, http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1 It says, its hardware issue. Since Im in India, can I simply give this iPhone to the authorized Apple dealers here and ask them for a replacement directly ?