Not all Apple employees screened too well for mental health

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
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I was in the Palo Alto University Av store about two weeks ago when an employee (later identified as the manager of the store to me by a Mac Specialist), went storming from the back of house area to the front of the store. Cussing, swearing and insulting everyone, especially her own employees, on the way out. I wasn't clear on what set her off like that, but suffice it to say she was the most mentally unbalanced woman I have ever seen. I've seen the occasional customer act like that in retail, but NEVER an employee, let alone a manager. Hopefully that diatrabe was the result of being fired or something because it disturbs me to think Apple would employ such people after learning they're insane. As is, they need to screen better and not hire such nutjobs in the first place.
 

buryyourbrideau

macrumors 65816
Mar 1, 2005
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Chicago
only if i didnt have my ears stretched to 3/4" and a lip ring i would so be working at an apple store...damn piercing rules and regulations they have :(
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
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buryyourbrideau said:
only if i didnt have my ears stretched to 3/4" and a lip ring i would so be working at an apple store...damn piercing rules and regulations they have :(
Well you have to admit your piecings are a bit extreme. They do have to project an overall image to the public at large. Sadly there are alot of people that would not buy from someone with your piecings. Mainly older people and conservatives.

However your mental health definitely had this woman owned. She was insane. The look in her eye was scary.
 

buryyourbrideau

macrumors 65816
Mar 1, 2005
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yes completely understandable, i started doing this in 7th grade and i was young and stupid...they will def be out by the end of college you know for a suit and tie job :eek:
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
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buryyourbrideau said:
yes completely understandable, i started doing this in 7th grade and i was young and stupid...they will def be out by the end of college you know for a suit and tie job :eek:
Just find a place that doesn't hire psychos. I love apple tech and I know they have to hire close to the edge since that is where you find genius... however this woman had fallen over the edge and then some.
 

mkrishnan

Moderator emeritus
Jan 9, 2004
29,641
12
Grand Rapids, MI, USA
buryyourbrideau said:
yes completely understandable, i started doing this in 7th grade and i was young and stupid...they will def be out by the end of college you know for a suit and tie job :eek:
So will your stretched lobes reduce back to normal size if you stop wearing the fittings? Is that what you want to do at some point? I'm just curious, I don't mean to be offensive or anything. I think you posted a picture of yourself with some fittings in your lobes and your iPod headphones hanging through them?

I have mixed feelings on the whole piercing policy thing. Actually I'm mostly against such policies. A lot of coffee shops went through pains with this when I was at Univ. of Michigan. Which is strange, because at least there and at that time, the people who hung out at coffee shops predominantly did not have any issue with the workers there having piercings. I think as long as workers are physically *clean* and have a more or less neat appearance, having piercings or tattoos shouldn't count against them. It can also be a form of cultural discrimination, since there are people in the world who do those things for cultural reasons....
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
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SFVCyclone said:
you should have tripped her or imitated her, :D
Luckily I wasn't in her way or she would have tripped over me anyway. She was more focused on insulting the staff then she was watching where she was going.
 

buryyourbrideau

macrumors 65816
Mar 1, 2005
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Chicago
mkrishnan said:
So will your stretched lobes reduce back to normal size if you stop wearing the fittings? Is that what you want to do at some point? I'm just curious, I don't mean to be offensive or anything. I think you posted a picture of yourself with some fittings in your lobes and your iPod headphones hanging through them?

I have mixed feelings on the whole piercing policy thing. Actually I'm mostly against such policies. A lot of coffee shops went through pains with this when I was at Univ. of Michigan. Which is strange, because at least there and at that time, the people who hung out at coffee shops predominantly did not have any issue with the workers there having piercings. I think as long as workers are physically *clean* and have a more or less neat appearance, having piercings or tattoos shouldn't count against them. It can also be a form of cultural discrimination, since there are people in the world who do those things for cultural reasons....

yea i know about the u of m thing bc i go to AA all the time...no they wont go back to normal bc i stretched them too large only bc i was young and i didnte really care and now i regret it a lot...my dad is willing to pay for me to get the holes sown back up by a dermo which is gonna cost about 600 dollars, he just dosnt want me to have trouble getting a job. right now i have an interview at ups tomorrow and they dont care what you look like, 950 an hr and college money and weekends off, not bad for a high school senior, so ill be pulling in like 150 a week. oh yea i did have a pic of myself up on my myspace page where you could see my lip ring and my tunnels...this is a very common look in the "hardcore scene" personally i did it bc i thought it looked sweet and after i got a few more piercings..i felt that i had sort of become addicted :confused: yea anyways i want to do research meteorology after school so yea to work for the national weather service...im gonna have to get cleaned up if you know what i mean
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
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JesseJames said:
Maybe something happened that "was the straw that broke the camels back".
Who knows what was going on in her life. You just happened to be there when the dam broke.
C'est la vie.
Still, that's pretty unprofessional. To say nothing of being rude, inconsiderate to the young children in the store and outright and telling of her mental imbalance. Even if she was just fired it's not her staff's fault. They're not the ones who fired her.
 

MongoTheGeek

macrumors 68040
buryyourbrideau said:
yea anyways i want to do research meteorology after school so yea to work for the national weather service...im gonna have to get cleaned up if you know what i mean
I work at a commercial weather company. Unless you are on-air they are very loose about such things. I am uncertain how the NWS does it. I am not a meteorologist, I run the machines.
 

buryyourbrideau

macrumors 65816
Mar 1, 2005
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Chicago
MongoTheGeek said:
I work at a commercial weather company. Unless you are on-air they are very loose about such things. I am uncertain how the NWS does it. I am not a meteorologist, I run the machines.
cool but the NWS is a federal job...im sure they will be kinda strict
 

vieoray

macrumors regular
Feb 18, 2005
128
0
buryyourbrideau said:
only if i didnt have my ears stretched to 3/4" and a lip ring i would so be working at an apple store...damn piercing rules and regulations they have :(
hmm i'd be interested to know what apple's dress/apperance policy is, if that's something that can be discussed...if they have rules on piercing, do they also have rules on tattoos?
 

CanadaRAM

macrumors G5
>Not all Apple employees screened too well for mental health

In most places you cannot ask a prospective employee about their medical history or whether they take medication. Reference checks also don't help, because prior employers are paranoid about defamation lawsuits, so they won't volunteer anything; usually they give the vaguest reasons for dismissal. Sometimes the first an employer knows about it is when there is an incident.

If an applicant is functioning well on their medication, there is no way to screen out people who "may" have a problem in the future.

And be honest: do we really want to? This would imply denying jobs to, what, 10% of the population because although they are happy and productive now, have a possibility of having an episode at some unspecified point in the future?

Put the shoe on the other foot -- would you want someone to investigate whether you ever drank alcohol, and had once made offensive remarks at a party while loaded? Would that be grounds for not hiring you, 'cause you just might "go off" at work one day?

The particular individual may or may not have an underlying illness, it could have been a variety of things that caused them to "blow their cool" - including something offensive that had been done to them.

Agreed that the display in the store was unprofessional and something that customers should not have been witness to.
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
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CelticBhoy said:
Just the time of the month .....

Do you think anyone will be able to identify her from this thread ?
Probably, it's not like Palo Alto has more then one manager at any one time.
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
400
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CanadaRAM said:
>Not all Apple employees screened too well for mental health

In most places you cannot ask a prospective employee about their medical history or whether they take medication. Reference checks also don't help, because prior employers are paranoid about defamation lawsuits, so they won't volunteer anything; usually they give the vaguest reasons for dismissal. Sometimes the first an employer knows about it is when there is an incident.

If an applicant is functioning well on their medication, there is no way to screen out people who "may" have a problem in the future.

And be honest: do we really want to? This would imply denying jobs to, what, 10% of the population because although they are happy and productive now, have a possibility of having an episode at some unspecified point in the future?

Put the shoe on the other foot -- would you want someone to investigate whether you ever drank alcohol, and had once made offensive remarks at a party while loaded? Would that be grounds for not hiring you, 'cause you just might "go off" at work one day?

The particular individual may or may not have an underlying illness, it could have been a variety of things that caused them to "blow their cool" - including something offensive that had been done to them.

Agreed that the display in the store was unprofessional and something that customers should not have been witness to.
I agree that searching into someone's medical history should remain wrong... however I do think the interview process should be improved to root out unstable people like this. It's pretty obvious that such traits exist during a high pressure interview.
 

buryyourbrideau

macrumors 65816
Mar 1, 2005
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Chicago
vieoray said:
hmm i'd be interested to know what apple's dress/apperance policy is, if that's something that can be discussed...if they have rules on piercing, do they also have rules on tattoos?
im almost positive that the rules most likely are that tattoos cannot be visible while wearing shorts or pants and a polo or short sleeve tee. and im sure that piercings are no facial and probably reduced to ears only
 

wdlove

macrumors P6
Oct 20, 2002
16,570
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I agree that her actions were not appropriate. We should give her the benefit of the doubt. There is no way to know what happened prior to this incident. Everyone has there breaking point. Being a nurse, I just think that it's important to know all the causative factors.
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
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buryyourbrideau said:
im almost positive that the rules most likely are that tattoos cannot be visible while wearing shorts or pants and a polo or short sleeve tee. and im sure that piercings are no facial and probably reduced to ears only
Actually I don't think they have a tatoo policy. I've seen plenty of employees at the stores with tatoos that were visible. And I've seen some radical haircuts and piecings too, albiet not the 3/4 inch ear hoop someone described earlier.
 

bosrs1

macrumors 6502
Original poster
Feb 23, 2005
400
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wdlove said:
I agree that her actions were not appropriate. We should give her the benefit of the doubt. There is no way to know what happened prior to this incident. Everyone has there breaking point. Being a nurse, I just think that it's important to know all the causative factors.
Well apparently she was fired for incompetance. I was talking to one of the employees when I stopped by on lunch and he apologized for the incident and said she'd been "let go" over job performance :).
 

buryyourbrideau

macrumors 65816
Mar 1, 2005
1,212
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Chicago
bosrs1 said:
Actually I don't think they have a tatoo policy. I've seen plenty of employees at the stores with tatoos that were visible. And I've seen some radical haircuts and piecings too, albiet not the 3/4 inch ear hoop someone described earlier.
i guess there might be an individual store policy then??? maybe ill have to go into the store and make an inquiry