Not sure how to feel. My experience with my MBP so far.

Discussion in 'MacBook Pro' started by WillEH, Feb 10, 2012.

  1. WillEH macrumors 6502a

    WillEH

    Joined:
    Feb 8, 2011
    Location:
    United Kingdom
    #1
    Bought the i7 2.2Ghz, 8GB, 750 HD, 15" - Less than a year ago.

    First time I bought it, I had to have it replaced 3 days later, see this thread: http://forums.macrumors.com/showthread.php?t=1115492&highlight=

    Well, Last week I had to have a new battery put in, due to it draining within 60 minutes. Which was fixed.

    Now I have to have a whole new bottom case, which I have to take my MBP in for a few days so they can repair it. A screw keeps coming loose on the bottom, the Apple guy said the whole bottom section needs to be replaced for that 1 screw. I didn't want the fuss, but considering the laptop cost me £2000, and one day I may want to sell it, it had to be done.

    Now I've just realised when watching movies (dark parts) I have a big red shadow in the middle (the size of a credit card) - It's hard to describe, but it really takes away the fun from HD videos, or watching movies that are set in night, etc.

    Ahhh give me strength.

    I must say all the issues have been fixed by Apple, which has been fantastic. So I have no moans about Apple, just lot's of issues with the laptop :(
     
  2. rockyroad55 macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #2
    That's a lot of issues and repairs.


    REPLACEMENT!
     
  3. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #3
    Considering all the repairs you've had, I think it's fair for you to ask to speak to a manager and ask for a replacement.
     
  4. WillEH thread starter macrumors 6502a

    WillEH

    Joined:
    Feb 8, 2011
    Location:
    United Kingdom
    #4
  5. swartzfeger macrumors member

    Joined:
    Feb 9, 2012
    #5
    I can tolerate a lot of stuff. For a $2000+ laptop, no way. That would drive me batty.
     
  6. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #6
    Fussy? Absolutely not - I would go to the Apple Store - hopefully close by and not leave until they offer a replacement. Make sure you have a lot of time. If the highest person at the store will not replace it. Call AppleCare while in the store and keep perusing a replacement don't hang up the call until they replace it. Be very kind and VERY persistent.
     
  7. iWhizz, Feb 10, 2012
    Last edited: Feb 10, 2012

    iWhizz macrumors newbie

    Joined:
    Feb 1, 2012
    #7
    gotta share my experience of buying a 17" inch MBP for the first time.
    it happened in hong kong, i actually had to stay there for 3 days, and it occured i needed a mb to keep me connected to the office. so i went to the premium reseller, and bought one. in 10 minutes i was in a hotel room, with a mint MBP in my hands. to my surprise, fresh outta box mbp, wouldn't turn on. the indicators showed the battery was low, while the charger indicator was still green. so i had to take another MTR trip to the shop and asked for the replacement, thanks to those guys, it was changed for a new one in no time (the one i'm typing this post with right now).
    i still wonder was this just a bad luck,,, cause 2 months earlier, prior to this, i had to sell my 5-month old 21'5" imac due to strange grey spots on the screen. i have to tell that was a second imac of mine, the first was replaced due to the same reason.
    thank god, or whoever is in charge, my 17"mbp works like champ.
    i think, WillEH, you are one of those few who had bad luck (just like myself0 while buying apple's products. i hope they will replace this one for you, so you will actually start enjoying it.
     
  8. rockyroad55 macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #8
    The laptop isn't even a year old yet. This is highly unacceptable.
     
  9. TSE macrumors 68030

    Joined:
    Jun 25, 2007
    Location:
    St. Paul, Minnesota
    #9
    Either get a replacement now, or keep on getting it repaired until the new ones come out so if you get it replaced, it's a substantial upgrade.
     
  10. srshaw macrumors 6502

    Joined:
    Aug 13, 2011
    #10
    My first MBP was faulty. When it got hot there was green lines along the screen.

    Fortunately it was replaced and the new one seems ok. I wasn't going to bother with applecare, but that experience has shown me that apple products aren't always good as I thought they would be so will buy applecare before the warranty is up.
     
  11. WillEH thread starter macrumors 6502a

    WillEH

    Joined:
    Feb 8, 2011
    Location:
    United Kingdom
    #11

    It would be $3200+ in USD. :(
     
  12. Krazy Bill macrumors 68030

    Krazy Bill

    Joined:
    Dec 21, 2011
    #12
    Well, Apple made your laptop so I'd certainly have issues with them. :D

    Yep. Demand replacement. Enough is enough.
     
  13. askrib macrumors member

    Joined:
    Apr 15, 2011
    #13

    I would without a DOUBT get the screen replaced. My wife had the same problem and they replaced it for free. But considering all of the repairs, etc I would take the advice of getting a whole new computer replacement. Totally unacceptable for a $3200 laptop. I would be very nice but demand a replacement and let them know everything that has happened how much time and money you have spent etc. They will do it. Good luck.
     

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