So, my MacBook Pro drains battery pretty fast. In the time span of 11 minutes, with only Safari, Pages, and Preview open, my battery will drop 7%. Is this normal? I called Apple Support, and they directed me to "About This Mac" >"System Report..." > "Hardware" > "Power" , and I did that screenshare thing and the guy said everything looked normal. But first lemme mention that Apple Support isn't as great as fanboys/fangirls say. I remember that before I bought the 2017 no touchbar 13" MBP, I was researching dongles, and I even chatted with a "Specialist" who apparently didn't know the different types of dongles that existed. I sent the "Specialist" a link to the HyperDrive USB-C Hub, and they were completely surprised. They even thanked me for showing them the HyperDrive. C'mon Apple, if you're not gonna yourself provide practical solutions to your action of removing useful ports, at least know and train employees on the market of dongles that all MacBook Pro customers are now gonna have to deal with. And, now recently, just had another hilarious moment with Apple's "top-notch" customer support. I gave Apple Support my serial number so they could help check my battery/power specs, and the guy, was like, "OK, you have a 2017 MacBook Pro 13 inch." He then proceeded to ask me if there was a light on the charger when I plugged the charging cable into the laptop. I was like, "You mean on the charging block that goes into the wall socket?" I was dumbfounded, like woah I didn't know there was a light on the charging block, because there sure ain't one on my tiny non-magsafe USB-C charging cable. And then, he was like, "No on the cable that goes into your computer." Ok, Apple, if your own employees don't even know that the new MacBook Pros don't have magsafe and light indicators on charging cables, how can you champion that you have the best customer service?! But back to the battery life issue. He tells me to turn off the computer and make sure the computer is plugged in. Then, he tells me to hit Option + Command + p + r before the Apple logo. So I turn it off, and put the charger in. Then I hit Option + Command + P + R, all one at a time, but holding it the whole time. Not sure if I did this correctly, because he said that I'd hear beeps, but I guess my volume was muted or something but I did see the screen flicker and then turn black again. I do this three times. Then, he said, to turn off the machine again and hit Shift + Option + Command, and I do that but I don't see anything happen, I just go to the login page. And that's it. He says everything is fine and that I should just take it to an Apple Store to triple check. I give him my zip code MULTIPLE times, and tells my that the nearest Apple store is in some other state. So I had to load up Safari while the screen was shared to show him my zipcode and finally he gives me the nearest Apple Store. However, my battery is still doing the same thing. Drawing like 1%ish every 2-3 minutes. So basically I added 5 battery cycles for nothing. Also, do the number of battery cycles matter? Like I just restarted my computer 5 times, does that negatively affect my battery? Can anybody help me?