Numbers saved to Contacts don't show up in recent calls when called

Discussion in 'iPhone' started by jdugan4859, Dec 5, 2011.

  1. jdugan4859 macrumors newbie

    Aug 24, 2011
    My boss just switched from an Iphone 4 on AT&T, to an Iphone 4S on Verizon. He has calls in his recent list that just show a number, and not a name, but those names are saved in his contacts list. Also some numbers in his contacts list, if he calls them from the contact, it gives him a message about adding an international calling plan, but if he dials that same number it works fine.

    Any idea what could cause this?
  2. jdugan4859 thread starter macrumors newbie

    Aug 24, 2011
    I think the problem is that his phone is saving his contacts like this:


    Rather than

    (123) 456-7890

    But how do you change that?
  3. sashankel macrumors newbie

    Dec 5, 2011
    I'm having the same problem

    My contact names won't show up in the recent calls list either, only the phone numbers... does anyone know how to fix this?
  4. mkrishnan Moderator emeritus


    Jan 9, 2004
    Grand Rapids, MI, USA

    Try the fix in the post by Marwan1981 here:

  5. sashankel macrumors newbie

    Dec 5, 2011
    I fixed it

    "I was able to fix it:

    Try *228 then option 1. If that doesn't work, call Verizon helpdesk and they can fix it. It's some setting on their end. You'll need to call from another phone though since you'll need to do a reset along the way."

    I tried the above from the vzw forum and it worked. Good luck.

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