Offshoring - A Crash Course in American Culture

Discussion in 'Politics, Religion, Social Issues' started by Sun Baked, Aug 2, 2004.

  1. Sun Baked macrumors G5

    Sun Baked

    May 19, 2002
    Interesting take on the phenomenon...

    The assertiveness training I can understand, when speaking to irate Americans.

    But what they seem to be teaching these young people about American culture. :(
  2. 2jaded2care macrumors 6502

    Jun 13, 2003
    "The Indians, who range in age from 20 to 27, have been hired to take calls from cranky or distraught Americans whose computers have gone haywire."


    "...Microsoft is in the process of a massive relocation of Customer Central call center jobs to India and Canada."


    I'd draw a conclusion, but I gotta go out and get me nine more credit cards (for that lucky 13)...
  3. takao macrumors 68040


    Dec 25, 2003
    Dornbirn (Austria)
    haha thanks for that amusing thread

    i liked the "Table manners are very casual" part...because i already saw an american guest of our family stumble across that , but my mother fell into my back with her typical 'german' accent when speaking english..that dinner was absolutly priceless..i grinned the whole evening
  4. skunk macrumors G4


    Jun 29, 2002
    Republic of Ukistan
    When you call Apple over here these days, you've got a 50/50 chance of talking to someone in Bangalore. It's just not the same as the Irish crew in Cork. You get the feeling that the Irish guys actually USE Macs, whereas the Indians haven't quite mastered the enthusiasm bit yet.

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