Oh the joys of trying to get a Best Buy price match on a phone.

Discussion in 'Alternatives to iOS and iOS Devices' started by LSUtigers03, Jun 21, 2013.

  1. LSUtigers03 macrumors 68020


    Apr 9, 2008
    Ok so I'm sure most here probably know how much more Best Buy charges for their off contract phones than any carrier or really any online retailer. So I wanted an S4 and I wanted to get it from Best Buy because I had $375 in gift cards. What I thought would be an easy trip turned into an hour and me talking to 2 employees, the mobile manager, and the store manager. The store manager also called the corporate office to verify what he already read twice in the store. After everything they ended up matching AT&T's price. When I left the mobile manager was visibly mad and complaining about how much money they just lost. Does anyone else have these issues or do I have terrible stores near me?
  2. AutoUnion39 macrumors 601


    Jun 21, 2010
    It's their policy. No use trying to argue with them. They don't price match phones, off or on contract. I tried talking to them when I was upgrading my phone to match Walmart's price. They wouldn't budge. Their price match policy specifically excludes phones (they don't make it explicit though)

    After like 30 minute of arguing, they finally priced down to $129 for me. Now they have a HUGE sign up that says "no price matching on phones" lol
  3. LSUtigers03 thread starter macrumors 68020


    Apr 9, 2008
    Well technically they don't match contract phones at least that's the wording in their price match guarantee. I'm happy that I got the phone but I don't think I'll be going to Best Buy for anything else phone related.
  4. LIVEFRMNYC macrumors 604

    Oct 27, 2009
    I always thought retail stores either sold the same price(with incentives added) or cheaper than the carriers. Otherwise what's the purpose vs going to a carrier store?
  5. Tikatika macrumors 6502


    Mar 12, 2012
    Northern California
    For me, it was the fact that I was going from an iPhone to Android and didn't know if I would like it. AT&T charges a ludicrous restocking fee on returns. Best Buy has no restocking fee. No contest as to where I purchased my S4.
  6. CMyers1188 macrumors newbie

    Mar 12, 2013
    I've gotten them to price match amazons upgrade prices multiple times with no problems, got an S3 for a penny and saved over $100 on the Razr maxx hd when it first came out, was no hassle they checked the price and manager put it through
  7. Fernandez21 macrumors 601


    Jun 16, 2010
    I've never had a problem with them price matching off contract or even on contract prices before. They've even matched amazon for me in the past.

    I am a silver rewards member, so I'm not sure if that has anything to do with it.
  8. ChrisTX macrumors 68030


    Dec 30, 2009
    I'm a premier plus member as well, and I remember them giving me all kinds of trouble when trying to price match AT&T on an off contract iPhone 4S.
  9. mattopotamus macrumors G5


    Jun 12, 2012
    They do actually match phones and their website says they do. I've had it happen many times with no Hassel. They won't give you the price of a contract phone, but outright prices they match and the website specifically says that.

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