Bought my first at apple store in nj. 4 imperfections. Bought one for my son at the same time, his was flawless. Went to a different apple store in nj on Sunday and went through 3 boxes. All but the last had damage. When I got home, I realized that the one I took had silver bleeding through the black in two places on the ottom of the phone. Went back to original apple store tonight and went through 2 boxes before finding an almost perfect one. Took it. This is seriously nuts! Where is the QC? Anyway, my message is, they have a ton of phones for exchange. If yours is damaged, go get a new one.