One Dead Pixel

[meyer1131]

I have one dead pixel at the bottom of my screen that keeps flashing. Is this covered by apple? My macbook was purchased in January. What will they do for me?

 

[robbieduncan]

One pixel is will within their accepted bounds (so no replacement/exchange). In addition you've lived with it for 8 months significantly weakening any bargaining position you had. They'll do nothing.

 

[mosx]

To me, a dead pixel is unacceptable. You need to get Apple to replace that display by any means necessary.

But you really should have done something about it when you got it.

 

[alphaod]

It may be considered within the bounds of manufacture quality control; the question they'll want to ask, but not is why did you wait 8 months?

 

[meyer1131]

It just recently occurred

 

[chscag]

Meyer1131:

Go here and give their on line pixel repair software a try. It may be able to restore your dead pixel. No guarantees but worth a go:

http://www.jscreenfix.com/basic.php

Good luck and regards.

 

[meyer1131]

thanks the pixel massage worked a little bit

 

[OrangeSVTguy]

Yeah the screen massage works. But it will still come back if there was a problem with it. Happened to one of my LCDs. It started flickering after 3 years so I just slightly pressed on it and it went away. Came back a few other times but I havn't seen it in weeks.

 

[meyer1131]

just to give you guys a heads up.. they said it was a group of pixels and something foreign got into my screen which caused something like a back light failure there.. and they are replacing my screen