One time free redownload of purchased songs from iTunes?

Discussion in 'Mac Apps and Mac App Store' started by MacPossum, Aug 3, 2007.

  1. MacPossum macrumors 6502

    MacPossum

    Joined:
    Jul 15, 2007
    #1
    Simple question. I've heard that Apple allows you to redownload a song one time if you've lost it for any reason (HD crashes etc). Anyone know about this? How do you go about getting Apple to authorize another download?
     
  2. OutThere macrumors 603

    OutThere

    Joined:
    Dec 19, 2002
    Location:
    NYC
    #2
    I've heard it's possible to do this if you contact Apple's iTunes support. Drop 'em an email and they may be able to help you out.
     
  3. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #3
    If you go to apple.com/support you can get them to let you do a redownload. I had to do it once when a server mistake gave me the wrong album.
     
  4. cycocelica macrumors 68000

    cycocelica

    Joined:
    Apr 28, 2005
    Location:
    Redmond, WA
    #4
    I was allowed to redownload all my songs when my HD failed. They said it was only once, and I haven't tried since. Just email them and they will help.
     
  5. cosdug macrumors newbie

    Joined:
    Aug 8, 2007
    #5
    What email?

    does anyone know what the email acount for apple support is because I emailed to support@apple.com and it gave me an automatic response and no help.
    P.S. I have lost 499 of my purchased songs/videos and want a redownload
     

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