Online order, instore pickup and return?

Discussion in 'iPhone' started by mytakeontech, Oct 9, 2013.

  1. mytakeontech macrumors 6502a

    Joined:
    Jun 14, 2010
    #1
    Hello all-

    Sorry if this is already answered somewhere...

    I place an online order for my iP5S and picked it up in-store. Let's say store location X.

    Can I return this phone to any Apple Retail Store or I have to do it online or in the same Apple Store where I picked it up?
     
  2. ics55 macrumors regular

    Joined:
    May 18, 2010
    #2
    Any company apple retail store (i.e. not Best Buy, etc.)
     
  3. ssl0408 macrumors 6502a

    ssl0408

    Joined:
    Sep 22, 2013
    Location:
    New York
    #3
    You may return it to any Apple retail store. I ordered one online via in-store pickup and I returned it today with no issue.
     
  4. mytakeontech thread starter macrumors 6502a

    Joined:
    Jun 14, 2010
    #4
    Thanks. I did the same.

    Just wanted to make sure because the chat rep told me that you have to return to the same store which I did not believe at all.

    then I called the store where I wanted to return the phone and the person confirmed that I can return the phone there (or anywhere)
     

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