Online order, instore pickup and return?

Discussion in 'iPhone' started by mytakeontech, Oct 9, 2013.

  1. mytakeontech macrumors 6502a

    Jun 14, 2010
    Hello all-

    Sorry if this is already answered somewhere...

    I place an online order for my iP5S and picked it up in-store. Let's say store location X.

    Can I return this phone to any Apple Retail Store or I have to do it online or in the same Apple Store where I picked it up?
  2. ics55 macrumors regular

    May 18, 2010
    Any company apple retail store (i.e. not Best Buy, etc.)
  3. ssl0408 macrumors 65816

    Sep 22, 2013
    New York
    You may return it to any Apple retail store. I ordered one online via in-store pickup and I returned it today with no issue.
  4. mytakeontech thread starter macrumors 6502a

    Jun 14, 2010
    Thanks. I did the same.

    Just wanted to make sure because the chat rep told me that you have to return to the same store which I did not believe at all.

    then I called the store where I wanted to return the phone and the person confirmed that I can return the phone there (or anywhere)

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