Ordered two Verizon iPhones through Apple and one got cancelled

Discussion in 'iPhone' started by rainking, Sep 18, 2012.

  1. rainking macrumors regular

    Joined:
    Aug 12, 2011
    Location:
    Johnson City, NY
    #1
    Order two Verizon iPhone through apple at 3am EST. Got delivery date of 9/21 on both phones. One has been shipped and left Alaska this morning but Apple cancelled the other phone. So I called them and they said Verizon cancelled it. So I go to our Verizon store and they research it and basically said because I ordered two phones, I had to do two applications on Apple's website. Because of the two application, they flagged the second application as fraud!!! :mad: :(

    The removed the block but they don't know if Apple will reprocess it and send me my second phone or I have to pre-order again and now have to wait 3 weeks. I'm guessing it's the later. I guess my wife will have an iPhone 5 before me. :(

    Did this happen to anyone else? I thought I did everything correctly by staying up till 3am.
     
  2. rainking thread starter macrumors regular

    Joined:
    Aug 12, 2011
    Location:
    Johnson City, NY
    #2
    I guess it just happened to me. Strange. Oh well..
     
  3. Tarjas macrumors newbie

    Joined:
    Apr 14, 2012
    Location:
    FL
    #3
    Same thing happened to me. Was wrapped up in meetings at work but wife spent 3 hrs on the phone with apple and Verizon, each blaming the other. At the end of the day, had to order through Verizon as a apple supervisor could not get a reorder through (rejected by Verizon). Delivery date is 5 oct, still 21 sep for other phone (which was actually ordered 2nd...). Worried now what happens if we activate/port my wife's number from AT&T as she is the account holder, worried my phone will be stranded (account is under her name)... Super frustrated, thought I was leaving crappy service behind with AT&T...
     
  4. rainking thread starter macrumors regular

    Joined:
    Aug 12, 2011
    Location:
    Johnson City, NY
    #4
    Yup, same here. Going to get in line Friday at a Verizon store and hope I get one.
     
  5. bidwalj macrumors 6502a

    Joined:
    Feb 16, 2007
    #5
    I'm going to apple as well. Had a fraud alert on my two full priced phones as well. I call to get it sorted and verizon said they can't do any better than the 26. They said they got the order at 8 pm when I ordered at 12 am pst. Strange..lesson learned though. Just go line up. Much easier and less hassle with cards and waiting at home for delivery.
     

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