Parent's first iPhone

Discussion in 'iPhone' started by rfs2005, Sep 16, 2012.

  1. rfs2005 macrumors member

    Joined:
    Jul 20, 2008
    #1
    I just pre-ordered my iPhone 5. I decided to give my "old" 4S to my mom. She has never used an iPhone before, and this phone will also be her first touch screen/smartphone. She currently uses an old POS Nokia flip phone that is dying a slow death.

    She won't have a data plan to start, as she barely uses the internet as it is. Her main concern though, is sharing pictures, either by e-mail or transferring them to her PC.

    What are some good resources for a beginning user? She's not the most tech savvy person out there, either. Does the Apple Retail Store offer introductory help for the iPhone? Are there videos on Apple's site or somewhere else that would be good for her to watch?

    Any thoughts?

    Thanks!
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    The best resource would be you to just take a hour or so and help her learn the ropes.

    Also, most (probably all) of the carriers require a data plan for the iPhone to be activated, so she might not have a choice.
     
  3. JRIMBRI macrumors member

    Joined:
    Sep 13, 2012
    #3
    She needs a data plan, you will pay ridicolous prices if you try to not pay for one.
     
  4. jeffe macrumors 6502a

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    Feb 17, 2008
    #4
    Why don't you show her yourself?
     
  5. nostresshere macrumors 68030

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    Dec 30, 2010
    #5
    She is REQUIRED to have a dataplan on any smart phone.
     
  6. rfs2005 thread starter macrumors member

    Joined:
    Jul 20, 2008
    #6
    I will show her most of it myself. Just thought it might be more helpful for her to learn from an outside source. I'm more of an "advanced user", so I might skip over some of the basic details.

    ----------

    I realize that now. I just went back and forth with AT&T over this. They didn't waive the requirement, but did put a $100 credit on the account.
     
  7. ixodes macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #7
    Most carriers automatically charge you for a data plan as soon as the phone is registered on a line.

    Next they will notify you of the change & give you an opportunity to select a more expensive plan. Be prepared by looking on their site.
     
  8. sparkyms macrumors 65816

    Joined:
    Feb 22, 2007
    Location:
    Southampton UK
    #8
    Do Apple stores do tutorials in the US?

    Over here they do, I always see middle aged to elderly people having a round-table basics tutorials in the Apple store here.
     
  9. rfs2005 thread starter macrumors member

    Joined:
    Jul 20, 2008
    #9
    That's mainly what I'm wondering. If they do offer tutorials, are they offereed via scheduled group sessions, or just a one-on-one basis via walk-in or appointment? I think a tutorial from Apple at a Retail Store would be the best way for my mom to learn the new phone.
     
  10. sparkyms macrumors 65816

    Joined:
    Feb 22, 2007
    Location:
    Southampton UK
    #10
  11. iEnvy macrumors 65816

    iEnvy

    Joined:
    Jun 25, 2010
    Location:
    DFW
    #11
    My dad is upgrading from a Cingular Razr. I'll make a thread when he gets his 5. :D

    Just help your Mom out throughout the day.
     
  12. haxrnick macrumors 6502a

    haxrnick

    Joined:
    Aug 4, 2011
    Location:
    Seattle
    #12
    When I got the 4S I gave my mom my old 4. She too was coming from the original Razr. Lol, she is so happy that she has her new iphone now and now my dad is wanting one too.
     
  13. iEnvy macrumors 65816

    iEnvy

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    Location:
    DFW
    #13
    They grow up so fast don't they? :D
     
  14. pbrooks macrumors regular

    pbrooks

    Joined:
    Jul 15, 2008
    #14
    My 75-year-old mother got an iPhone 4s last year. The biggest challenge she has is understanding the concept of touch screens. She can't seem to differentiate between touching an icon and pressing a button, so what happens frequently is that she "presses" an item on the screen, often holding it down waiting for some kind of tactile feedback like a real button would provide. Needless to say, this causes a lot of problems for her navigating through screens and apps.

    Try as I might to retrain her, 5 minutes after I leave her to her own devices (literally), I get a call (from her land line) asking, "Why are all my icons dancing on the screen?" :eek:
     

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