Payed with American Express? Denied.

Discussion in 'iPhone' started by DayOfChaos, Sep 14, 2012.

  1. DayOfChaos macrumors 6502

    Joined:
    Nov 13, 2011
    #1
    AMEX denied my purchase of $799. If you got to your Order Status, Apple wants you to do a different card.

    I had to use Mastercard, and it updated fine, phew.

    Just an FYI!
     
  2. gdjsnyder macrumors 6502a

    gdjsnyder

    Joined:
    Apr 19, 2010
    Location:
    Swoyersville, PA
    #2
    I used my mom's AMEX to order and I got my two confirmation e-mails. I always use her AMEX on the Apple Store and have never had an issue.
     
  3. taedouni macrumors 65816

    Joined:
    Jun 7, 2011
    Location:
    California
    #3
    That's weird. My order went through with VZW. Did you chose your mother's name and her billing zip code as shipping address?

    Edit: haha ignore that. anyway it worked fine with me on VZW.
     
  4. Frasern1 macrumors 6502a

    Joined:
    Oct 10, 2011
    Location:
    North Carolina
    #4
    Weird, I ordered from Verizon with my AMEX and it went through fine.
     
  5. soundwarp macrumors regular

    Joined:
    Jul 4, 2009
    #5
    what two confirmation emails?
     
  6. gdjsnyder macrumors 6502a

    gdjsnyder

    Joined:
    Apr 19, 2010
    Location:
    Swoyersville, PA
    #6
    I ordered a white 64GB for myself and a 32GB black for my boyfriend. I used AMEX and I received the "Your order is being processed" e-mail for both phones (separately because they were ordered separately). So I was saying that I don't think this is an AMEX issue, just an Apple/server issue.
     
  7. DayOfChaos thread starter macrumors 6502

    Joined:
    Nov 13, 2011
    #7
    Nope, I got an email saying they blocked my payment to Apple because it was high and wanted to make sure it was me. I don't mind their security, but I mean, really? It isn't like I'm buying from shady China store.

    Check your order status. You won't get an email from Apple if it doesn't go though. I am lucky I just happened to check.
     
  8. taedouni macrumors 65816

    Joined:
    Jun 7, 2011
    Location:
    California
    #8
    Do you usually make large transactions? Did you pay your bill on time? Did you put a cap (there's an option on AMEX's site)
     
  9. freedevil macrumors 6502a

    freedevil

    Joined:
    Mar 7, 2007
    #9
    I hate auto blocks. Wells fargo once blocked my card in store and I was shopping. It was embarrassing and that was my only method of payment. While the cashier kept trying again, wellsfargo called me haha. I authorized it and moved along.
     

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