PC Crashed, all of my files are gone, got a new alum macbook.

Discussion in 'MacBook' started by christiemp, Nov 3, 2008.

  1. christiemp macrumors regular

    christiemp

    Joined:
    Jul 27, 2008
    Location:
    Wisconsin
    #1
    This may be on the wrong thread, but the ipod/itunes thread gets practically no hits, so I figured someone else that recently got a new macbook and had this same problem might be able to help.

    I bought 3 ipod video games on my old PC.

    My computer crashed in late August and I lost everything. Luckily I still had the files on my ipod. In Mid October, I got a new macbook, ripped all of my tunes off of my ipod, etc.

    However, the games I bought are absent from the scene. When I try to "check for downloads" in the apple store, nothing will DL. I no longer have a games toolbar in my itunes either.

    Is this some sort of ridiculous situation where you can only register the game to one computer? (My computer is authorized to play the songs from my itunes account btw)

    I have also tried pressing "buy" on the games I own, in the itunes store, it proceeds to tell me I already own them.

    If someone could PLEASE PLEASE tell me how I can get the games I damn well paid for, it would be great. It's really unfair of apple to not let me have my games because I got a new computer, any ways around this?
     
  2. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #2
    I hate to say this but unless your hard drive is dead the data is still there.

    One more thing...

    Always have a backup.

    iPod games are on shaky ground for recovering in general.
     
  3. christiemp thread starter macrumors regular

    christiemp

    Joined:
    Jul 27, 2008
    Location:
    Wisconsin
    #3
    If it's not on there...how is it there?? Haha...I had to reinstall my OS and everything...

    If I say...downloaded the game on limewire or something, would it work? Because technically my account is authorized to play it, just not on this computer...on my old one.
     
  4. christiemp thread starter macrumors regular

    christiemp

    Joined:
    Jul 27, 2008
    Location:
    Wisconsin
    #4
    Also, honestly I didn't think I would need a backup. I had all of my other stuff on my ipod that transferred fine straight from the ipod to my new comp, AND I figured, like everything else I bought on itunes would be allowed to be downloaded again by me.. but I was wrong.
     
  5. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #5
    first of all, deauthorize itunes on all machines, then reauthorize on your new macbook. itunes probably still thinks you're using your old computer.

    second, enable disk use on the ipod while connected. then try to browse the ipod as a drive and find the games folder. drag the games to your desktop (.ipg extension), then drag them back into your itunes library. with any luck...
     
  6. christiemp thread starter macrumors regular

    christiemp

    Joined:
    Jul 27, 2008
    Location:
    Wisconsin
    #6
    The only thing is, my old computer now doesn't have internet access...and I have reauthorized the songs before when I've reinstalled the operating system...so I don't think I can deauthorize the old still..:(

    Is there any way I can just download the file and have it work...or will it "not be authorized" for this computer?
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    Well you have to 5 computers activated before you can deactivate all of them at the same time through iTunes.

    As with downloaded purchases, when you authorize your new computer all should work.
     
  8. christiemp thread starter macrumors regular

    christiemp

    Joined:
    Jul 27, 2008
    Location:
    Wisconsin
    #8
    I appreciate everyone's help on this issue!

    What I ended up doing was emailing apple through the itunes support link and someone emailed me back within a few hours! 2 of my games were unlocked and downloaded, and the woman who helped me claimed the 3rd would be unlocked tomorrow!

    Apple tech support gets an A+++ from me! I was pleasantly surprised and very pleased with how quickly my problem was attended to!
     
  9. BayouBengal macrumors regular

    Joined:
    Oct 29, 2008
    Location:
    Houston,TX
    #9
    If a computer is ever physically destroyed or the data is otherwise unrecoverable is there a way to keep from using up all 5 authorizations unwittingly?
     
  10. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #10
    Once you reach 5 authorizations you can reset all of them. Then you can just authorize the machines that are still in use.
     

Share This Page