Hi all,
Really need some help please.
My MBP 14,1 (non Touch Bar) has since installing 10.13.4 (up from 10.13.3) been constantly inflicted with kernel panics. I managed to capture the below crash log.
I have reseted SMC and NVRAM but no change. The crash happens at any time rendering the machine unusable.
I have attempted to reinstall MacOS but the problem persists even from the initial user set up screens.
Safe mode seems to work, but that is no solution to this ongoing problem.
I have no time machine backup, as I bought the machine in December and have only really begun to use it in the past couple of weeks.In fact, I was about to sell it a few weeks ago and it was wiped clean and was still in 'vanilla' mode when the problem popped up on Monday. No 3rd party drivers were ever installed.
Any ideas, please?
Really need some help please.
My MBP 14,1 (non Touch Bar) has since installing 10.13.4 (up from 10.13.3) been constantly inflicted with kernel panics. I managed to capture the below crash log.
I have reseted SMC and NVRAM but no change. The crash happens at any time rendering the machine unusable.
I have attempted to reinstall MacOS but the problem persists even from the initial user set up screens.
Safe mode seems to work, but that is no solution to this ongoing problem.
I have no time machine backup, as I bought the machine in December and have only really begun to use it in the past couple of weeks.In fact, I was about to sell it a few weeks ago and it was wiped clean and was still in 'vanilla' mode when the problem popped up on Monday. No 3rd party drivers were ever installed.
Any ideas, please?
Tue Apr 10 21:01:21 2018
*** Panic Report ***
panic(cpu 0 caller 0xffffff801b69a005): "Graphics firmware encountered an exception: 0x6, from EIP = 0x16032\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversIntel-10.32.48/Common/GLKernel/Intel/kbl/sched3/IGGuC.cpp:800
Backtrace (CPU 0), Frame : Return Address
0xffffff813539bc10 : 0xffffff801b06e166
0xffffff813539bc60 : 0xffffff801b196714
0xffffff813539bca0 : 0xffffff801b188a00
0xffffff813539bd20 : 0xffffff801b020180
0xffffff813539bd40 : 0xffffff801b06dbdc
0xffffff813539be70 : 0xffffff801b06d99c
0xffffff813539bed0 : 0xffffff801b69a005
0xffffff813539bf30 : 0xffffff801b698772
0xffffff813539bf70 : 0xffffff801b697dac
0xffffff813539bfa0 : 0xffffff801b01f4f7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
17E199
Kernel version:
Darwin Kernel Version 17.5.0: Mon Mar 5 22:24:32 PST 2018; root:xnu-4570.51.1~1/RELEASE_X86_64
Kernel UUID: 1B55340B-0B14-3026-8A47-1E139DB63DA3
Kernel slide: 0x000000001ae00000
Kernel text base: 0xffffff801b000000
__HIB text base: 0xffffff801af00000
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System uptime in nanoseconds: 720364958237
last loaded kext at 245297788066: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9de96000, size 69632)
last unloaded kext at 357190355863: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9de96000, size 61440)
loaded kexts:
com.apple.driver.AppleGraphicsDevicePolicy 3.18.48
com.apple.AGDCPluginDisplayMetrics 3.18.48
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.5f3
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.33
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelKBLGraphics 10.3.2
com.apple.driver.AppleHDA 281.51
com.apple.driver.AppleBacklight 170.12.6
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AirPort.BrcmNIC 1240.29.1a7
com.apple.driver.eficheck 1
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.5.4
com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.2
com.apple.filesystems.autofs 3.0
com.apple.filesystems.hfs.kext 407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 133
com.apple.filesystems.apfs 748.51.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.driver.AppleGraphicsControl 3.18.48
com.apple.iokit.IOAVBFamily 675.6
com.apple.plugin.IOgPTPPlugin 675.12
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.AppleSSE 1.0
com.apple.driver.DspFuncLib 281.51
com.apple.kext.OSvKernDSPLib 526
com.apple.AppleGPUWrangler 3.18.48
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 519.15
com.apple.driver.AppleHDAController 281.51
com.apple.iokit.IOHDAFamily 281.51
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.5f3
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.5f3
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.AppleGraphicsDeviceControl 3.18.48
com.apple.iokit.IOAcceleratorFamily2 378.18.1
com.apple.iokit.IOGraphicsFamily 519.15
com.apple.iokit.IOSurface 211.12
com.apple.kext.triggers 1.0
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleActuatorDriver 1404.4
com.apple.driver.AppleHIDKeyboard 205
com.apple.driver.AppleHSBluetoothDriver 133
com.apple.driver.IOBluetoothHIDDriver 6.0.5f3
com.apple.iokit.IOBluetoothFamily 6.0.5f3
com.apple.driver.AppleMultitouchDriver 1404.4
com.apple.driver.AppleInputDeviceSupport 1404.3
com.apple.driver.AppleHSSPIHIDDriver 53
com.apple.driver.AppleThunderboltDPInAdapter 5.5.3
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleHPM 3.1.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleHSSPISupport 53
com.apple.driver.AppleThunderboltNHI 4.7.2
com.apple.iokit.IOThunderboltFamily 6.7.8
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 480.50.10
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.50.6
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.50.3
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOTimeSyncFamily 675.12
com.apple.iokit.IONetworkingFamily 3.4
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
EOF
Model: MacBookPro14,1, BootROM MBP141.0173.B00, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f6
Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x170), Broadcom BCM43xx 1.0 (7.77.37.29.1a7)
Bluetooth: Version 6.0.5f3, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1