Petition to Apple: All defected iPhone 5's Black or White

Discussion in 'iPhone' started by OwenMeasures, Sep 26, 2012.

Thread Status:
Not open for further replies.
  1. OwenMeasures macrumors 6502

    OwenMeasures

    Joined:
    Jan 17, 2011
    Location:
    London
    #1
    Guys,

    I have decided to create a thread in the form of a petition, please could you post photos and details of your damaged iPhones straight out the box, i have spoken to a contact i have in Apple and she is willing to accept this petition and put it forward!

    Thanks. :apple:
     
  2. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #3
    Just curious: to what end? Are people NOT getting iPhones replaced by Apple if scuffed/scratched?

    FWIW: My black 64GB 5 was scuffed up, and was quickly replaced at the Apple Store with a good one.
     
  3. OwenMeasures thread starter macrumors 6502

    OwenMeasures

    Joined:
    Jan 17, 2011
    Location:
    London
    #4
    I understand this... its so Apple can see this is a major issue and can be sorted out for future releases and to improve further manufacturing on the current model.
     
  4. Mabyboi macrumors 6502

    Mabyboi

    Joined:
    Apr 23, 2010
    Location:
    Ontario, Canada
    #5
    This is how these issues get blown out of proportion...
     
  5. OwenMeasures thread starter macrumors 6502

    OwenMeasures

    Joined:
    Jan 17, 2011
    Location:
    London
    #6
    How can i get blown out of proportion? the issue is 100% unacceptable and needs to be rectified, its not as if the issue doesn't exist!!
     
  6. Arnezie macrumors 65816

    Arnezie

    Joined:
    Oct 10, 2011
  7. rak007 macrumors 6502a

    Joined:
    Oct 31, 2011
    #8
    Good luck with the petition. Apple does not listen to consumers and will blame them for a defective product. "Holding it wrong", "It is normal" etc etc.
     
  8. OwenMeasures thread starter macrumors 6502

    OwenMeasures

    Joined:
    Jan 17, 2011
    Location:
    London
    #9
    Its not normal for a Phone to be ding/dented straight out the box... you cant hold it wrong if the phone is damaged before you hold it!
     
  9. rak007 macrumors 6502a

    Joined:
    Oct 31, 2011
    #10
    I concur with what you are saying and believe that the phone came scuffed OOB. Just saying that apple will never listen to all this. Best thing is to vote with your wallet.
     
  10. OwenMeasures thread starter macrumors 6502

    OwenMeasures

    Joined:
    Jan 17, 2011
    Location:
    London
    #11
    Still worth a go! better trying than not!
     
  11. localboy28 macrumors 6502a

    Joined:
    Jul 27, 2010
    #12
    Take your phone back to apple
    There's really no need to start a petition
     
  12. Mabyboi macrumors 6502

    Mabyboi

    Joined:
    Apr 23, 2010
    Location:
    Ontario, Canada
    #13
    I understand that many users are receiving some units with scratches and dings. Unfortunately this is the first batch and things like this are bound to happen, it doesn't matter what product you're dealing with.

    Last I checked these customers were able to return to their apple stores and exchange the phones with no hassle.

    The only thing you're doing now is allowing for clumsy users who scratch, dent, or break their phones to have an idea that they should be entitled to a new product based on other misfortunes.

    You're not helping anyone here, there are many threads about this same issue.

    The only thing you're doing here is wasting your own time and all of ours.

    Sincerely,
    A level headed consumer.
     
  13. CSMchris376 macrumors regular

    Joined:
    Mar 13, 2010
    Location:
    Illinois
    #14
    Don't you believe they know how many phones they have had to replace due to scuffs? They keep inventory and they also keep a record of how many phones are exchanged as well as the problem with the phone. It would not take much for them to query their system to tell them how many have been replaced due to scuffs. From there, they can determine if it is too many, or if it is an acceptable amount versus the number of phones that have been manufactured/sold. While it may not make you feel better, it is one of those things that retailers call the cost of doing business. When it exceeds the acceptable number, then they do something. For the consumer, as long as it is replaced, which yours can be, as long as it is replaced, then what is the complaint?
     
  14. 725032 Guest

    725032

    Joined:
    Aug 5, 2012
    #15
    OP... You've had several replies and not one person is interested in any petition signing.

    Time to let this one go... It was a terrible idea
     
  15. vastoholic macrumors 68000

    vastoholic

    Joined:
    Jan 28, 2009
    Location:
    Tulsa, OK
    #16
  16. sectime macrumors 6502a

    Joined:
    Jul 29, 2007
    #17
    Don't you think Apple has the warranty tracking process down? Sir why are you returning the phone? MY GOD IT HAS SCUFFS AND STUFF!! Ok (checks box)
    here is your replacement phone and thanks for shopping with Apple.:D
     
  17. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #18
    Pretty sure they are getting a good idea based on phones that they are REPLACING already.
     
Thread Status:
Not open for further replies.

Share This Page