Phone Came Scratched

Discussion in 'iPhone' started by theturtle, Oct 5, 2014.

  1. theturtle macrumors 6502a

    Aug 3, 2009
    Okay. I know many of you will crucify me for being so petty and uptight. But that's why I'm posting this, so you guys can meet the fact in my head that I shouldn't be upset about this.

    Anyways. I was wiping my brand new phone down before putting it in a case when I realized there is a scratch on the lightening port adapter. I know. A normal person wouldn't be able to see it but now that I do know it's there. It's definitely bothersome.

    What do you guys think? Is this a negligible issue that I need to get over? Would you guys just live with it on a brand new phone? ImageUploadedByTapatalk1412563380.270410.jpg
  2. sillywabbit macrumors 6502a

    Nov 10, 2012
    I have a scratch near my headphone jack and a "round" scratch/dent around the speaker holes.

    I am debating if I want to exchange/return it.

    I have a perfect blue screen and everything else seems flawless.

    Also, there seems to be no stock, and I prefer not to settle for a white box replacement in fear I will be getting a worse "reject" phone.
  3. Zwhaler macrumors 604


    Jun 10, 2006
    I think you should chill for a few days (as long as you don't pass the return period) and decide if it is worth exchanging knowing you might get a phone with a WORSE screen, other scratches, issues, or is bent out of the box I kid
  4. mightyjabba macrumors 65816


    Sep 25, 2014
  5. itjw macrumors 65816

    Dec 20, 2011
    Apple should buy it for you because of the travesty.

    Maybe even throw in for pain and suffering?

    Of course, when they point out you did it by putting the cable in sloppy, I dunno how that case would turn out...

    Take it back. Don't swap it. Just take it back.
  6. Givmeabrek macrumors 68040


    Apr 20, 2009
    After plugging in the lighting cable a few times there will be many scratches. Relax..... :cool:
  7. theturtle thread starter macrumors 6502a

    Aug 3, 2009
    I guess I should be honest on the other reason why I want to return it.

    I unfortunately got a phone with the uneven screen. Where 20 percent of the keyboard on the left side is yellower than the right. I remember I went through 5 iPads regarding this issue. I also do remember how stressed I was about this. I don't know. I'm thinking about just keeping it with the scratch and yellow screen. I just don't want to go through all that stress again.

    Makes me envious of all the people who are oblivious to the yellow screen or just don't care. Damn macrumors. :(
  8. Zwhaler macrumors 604


    Jun 10, 2006
    Return it. Tell them about the screen first, and if they seem like they don't want to take it, bring up the scratch.
  9. Starfyre, Oct 5, 2014
    Last edited: Oct 5, 2014

    Starfyre macrumors 68030


    Nov 7, 2010
    You get what you pay for.

    If you feel uncomfortable after reading that statement... get it replaced. Otherwise, its negligible and you should keep it.
  10. Shadowbech macrumors 601

    Oct 18, 2011
    Planet iPhone
    I'd say try to use it for 13 days and if it really bothers you then go return/exchange it on the 14th day.

    For me I would not accept something that has some imperfection on the device, when I especially paid a premium for it.
  11. doboy macrumors 68020

    Jul 6, 2007
    Phone Came Scratched

    If you are the type of person anal enough to return 5 iPads I doubt you can live with it.
  12. Jordan921 macrumors 601


    Jul 7, 2010
    Bay Area
    My cousin got his 6 plus with a cracked screen. He called and they are sending him a new one.
  13. vgamedude macrumors 6502a

    Dec 10, 2013
    I probably wouldn't take it back for that. That's just me though.
  14. AppleHater macrumors 6502a

    Jun 9, 2010
    After a few days of use how do you prove you are not the one who scratched it? Having said that I'm the same kind of person but I realized it's unsettling to treat gadgets that way and wasted my time and energy.

    Just return it and move on.
  15. Appl3FTW macrumors 603


    Nov 15, 2012
  16. brand macrumors 601


    Oct 3, 2006
    The best post in the thread by far.
  17. maliu macrumors 6502a

    Jun 24, 2010
    *sigh* keep it. Plug in your cable a few times and you'll have more marks.
  18. mightyjabba macrumors 65816


    Sep 25, 2014
    I understand the idea that these are premium devices, but man. Exchanging 5 iPads to get one that lives up to your unrealistic expectations and wanting to exchange a phone for a microscopic scratch just seems, well, crazy. Not to mention wasteful. Nothing is going to be perfect, and even if you do get something perfect it won't stay that way if you actually use it as intended. Sure, you should exchange something for a major defect, but get a little perspective.
  19. youknome macrumors 6502


    Nov 22, 2010
    You have to to think about it, is it worth exchanging it?

    What if the next one is even worse, such as having dead pixels.
  20. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    So you started this thread with a lie?

    I predict you will never be happy.
  21. abta1 macrumors 6502

    Jul 5, 2010
    Paris, France
    If anything, it's the yellow screen that would be the primary reason for wanting to return the phone. That's going to be in your face whereas that barely noticeable "scratch" around the charging port you shouldn't notice at all.
  22. juanrp macrumors 6502a


    Jun 14, 2014
    I feel like there's always one piece of vital information that the OP doesn't tell us in every single thread like this.

    Return it.
  23. maflynn Moderator


    Staff Member

    May 3, 2009
    Its barely noticeable and after using the the lightening connector a couple of times you'll have more scratches. Don't worry about it and enjoy your phone :)
  24. saab9573 macrumors 6502


    Jul 23, 2009
    I think your problem is a bit wider than a scratch on your iPhone....
  25. theturtle thread starter macrumors 6502a

    Aug 3, 2009

    I wasn't aware I made another thread where I left out info..?

    The reason why I didn't want to disclose the yellow screen would be because I know many of you would have said to return it. And as inane as it sounds, I wanted to read more posts saying to keep it then to return it.

    With that being said. I'm going to keep the phone. It was too stressful going through all those iPads.


    Also in my past experience I've realized that if you try to do a warranty swap because of the yellow screen it will largely depend on the genius you get.

    Some geniuses will understand and even sympathize with you while other geniuses say the lack of screen uniformity is a feature and that all phones have it. Then having the worst luck, they would then pull out their phone and then they would even have a worse screen that they never noticed (and still don't see) haha.

    But yeah. Most likely I'll be keeping this.

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