phone goes to apple logo, i connect and it says i need to enter my password

Discussion in 'iPhone Tips, Help and Troubleshooting' started by haloman1013, Oct 3, 2008.

  1. haloman1013 macrumors newbie

    Joined:
    Oct 3, 2008
    #1
    ples guys i really need some help, when i try to turn on my iphone it goes to the apple logo and i tried to restore it says i have to enter my password on my phone , but i cant because it is at the apple logo:confused::confused::confused:
     
  2. SFC Archer macrumors 68000

    SFC Archer

    Joined:
    Nov 9, 2007
    Location:
    Troy, MT
    #2
    You will have to use the DFU Mode instructions.

    RESTORE IPHONE:
    Step-by-Step

    1) Close all programs and restart computer.
    2) Open iTunes and plug in powered off iPhone with direct USB connection.
    3) If iTunes fails to connect to iPhone...continue to #4, if it does...restore.
    4) Shut DOWN iTunes again.
    5) Power OFF the iPhone & Disconnect from computer. (Power off two ways-one will work, hold home and sleep button until off or just hold sleep button until off)
    6) Hold down Home button & connect to computer using direct connected USB cable (keep holding down the home button until iTunes sees it).
    7) It should go into recovery mode and iTunes should recognise it.
    8) If you want to recover to previous software version, Hold Alt/Shift and click restore in iTunes. Then select the old update version.

    DFU MODE:
    Step-by-Step

    1. Turn the iPhone ON
    2. CONNECT it to the computer with a DIRECT USB connection.
    3. Make sure iTunes is open so you'll know when it enters DFU mode.
    4. HOLD the Power/Sleep-Wake button AND the Home button for 10 seconds.
    5. RELEASE only the Power/Sleep-Wake button and continue to hold the Home button.
    6. WAIT until iTunes recognizes the phone in DFU Restore mode (in Windows a bubble pops up saying it recognized new hardware "DFU Mode" or something to that effect)
    The last step may take SOME TIME, like, say, even 60 seconds or so.
    The screen should be OFF (black), if you see the "Connect to iTunes" logo, START OVER.
    It may take a few tries to do the steps just right, just reboot
    (hold both Power/Sleep-Wake AND Home until the Apple logo appears and the phone turns back on) then try again.
    7. Then restore the iphone
     

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