Phone Going To VM after 2 Rings, Please Help

Discussion in 'iOS 11' started by sjc83, Sep 26, 2017.

  1. sjc83 macrumors 6502

    sjc83

    Joined:
    Oct 9, 2008
    Location:
    Cleveland
    #1
    All of a sudden my wife's phone and mine are both going to Voice Mail after two rings, the phone isn't even ringing just going right to VM. Both iOS11
     
  2. BrianBaughn macrumors 603

    BrianBaughn

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    Feb 13, 2011
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    Baltimore, Maryland
  3. sjc83 thread starter macrumors 6502

    sjc83

    Joined:
    Oct 9, 2008
    Location:
    Cleveland
    #3
    I called VZW, they said call Apple.
    I called Apple, they said call VZW.
     
  4. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #4
    Is it a setting in the do not disturb screen?
     

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  5. sjc83 thread starter macrumors 6502

    sjc83

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    Oct 9, 2008
    Location:
    Cleveland
  6. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #6
    Perhaps you should get an Android phone on AT&T!:eek:

    I've heard this about Verizon before. Someone using that provider is going to have to chime in with their experience.
     
  7. maflynn Moderator

    maflynn

    Staff Member

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    Location:
    Boston
    #7
    Did you try rebooting?
     
  8. sjc83 thread starter macrumors 6502

    sjc83

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    Oct 9, 2008
    Location:
    Cleveland
    #8
    Hard and Soft yes.
     
  9. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #9
    Sounds like more or a provider issue so probably better to stick to VZW and have them investigate and figure it out.
     
  10. sjc83 thread starter macrumors 6502

    sjc83

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    Oct 9, 2008
    Location:
    Cleveland
  11. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #11
    Have you tried Verizon again?

    What about resetting network settings? Or perhaps taking your SIM out and putting it back in?
     
  12. jk73 macrumors 6502

    Joined:
    Jul 19, 2012
    #12
    The number of rings before going to v.m. is controlled by your cell carrier. Call them back and keep escalating until you get a rep who knows what he's talking about.
     
  13. sjc83 thread starter macrumors 6502

    sjc83

    Joined:
    Oct 9, 2008
    Location:
    Cleveland
    #13
    Didn’t try the sim yet.
     
  14. niji Contributor

    niji

    Joined:
    Feb 9, 2003
    Location:
    tokyo
    #14
    iOS 11 moved the carrier related menu service options from within the Phone control panel.
    now its found within the Cellular control panel. under Carrier Services.
    however, this control panel, and what is contained in it is totally driven on a carrier by carrier basis.
    what is in your Carrier Services (or even it appears at all) can and is very different when it appears in other carriers' phones.
    its found in Cellular/Carrier Services.
    anyway, look in that control panel.
    it lists any/all services that your carrier tells apple it wants you to be able to control directly, like turning on call waiting, or, call forwarding, etc.
    your problem sounds like it might be able to be solved within this panel.

    the other thing that would definitely help is to visit a different Verizon store in person where you might find an experienced representative who would definitely be familiar with iOS 11.
     

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13 September 26, 2017