please help me fix my phone. imei unknown, iccid unknown. wont let me restore!!!!

Discussion in 'iPhone' started by scott936, Sep 11, 2009.

  1. scott936 macrumors newbie

    Joined:
    Sep 11, 2009
    #1
    sorry for the long title, jsut trying to grab attention.

    I was looking at wunderground today, checking the weather, when my phone lost signal and was searching. then this message appeared : RESTORE NEEDED iphone cannot make or recieve calls. restore from itunes.

    so i connect to the computer, to restore.

    this appears:

    itunes cannot connect to your phone because a sim card is not inserted or a sim pin is required.





    i have a sim card, and its inserted correctly i bought the 3gs two months ago and it has been working perfect since i bought it!



    any ideas or suggestions? thanks in advance. Scott
     
  2. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #2
    Try to restore in DFU mode.
     
  3. scott936 thread starter macrumors newbie

    Joined:
    Sep 11, 2009
  4. scott936 thread starter macrumors newbie

    Joined:
    Sep 11, 2009
    #4
    that didnt work. i have an appointment at the genius bar at 3:45 tomorrow
     
  5. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #5
    gig em back. You an aggie?

    Well, try to put it into recovery mode then.
     
  6. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #6
    What error does iTunes give you when you fail to Restore the phone? BTW, have you ever been jailbroken?
     
  7. SpaceKitty macrumors 68040

    SpaceKitty

    Joined:
    Nov 9, 2008
    Location:
    Fort Collins Colorado
    #7
    I can almost gurantee this will be an error 23. The reason it can't find those numbers and make calls is because the radios have failed. Look in settings and you will see 3G, WiFi and bluetooth are grayed out and can't be changed.

    Only hope is to bring it to the Apple store and get a new one.

    I went though this three weeks ago. Same exact thing.
     

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