I just got a brand new iPhone 6 Plus 128GB in the mail on Halloween Day that I ordered from AT&T. I couldn't restore the phone because it was asking me to update its software first. So I did. Then phone did not turn on even after chagrinning it overnight and froze at Apple logo screen! So I went to an Apple store and they replaced it with another iPhone. Now after using it, I realized I can't text with one hand and the phone is too big for me! I called AT&T if they can swap it with an iPhone 6 but they refused to because they want the original iPhone. Apple refused to return or swap it or even give me my original iPhone back! I'm stuck with this awfully HUGE iPhone that I don NOT want to use! What do I do? Please help!!!