Porting number T-mobile to Verizon

Discussion in 'iPhone' started by Dakota558, Oct 30, 2012.

  1. Dakota558 macrumors member

    Nov 9, 2009
    I just received my phone today. When I ordered it (at a Verizon store), I asked them to port my number from T-mobile to Verizon. I have not yet activated the phone, but when I look in the documents and received together with the phone, it does not mention anything about porting a number and I also have new number on the receipt.
    If anyone have any experience with porting a number to Verizon, is this normal or will I just activate the new number when I activate the phone?
  2. MsRandall macrumors 65816


    Nov 27, 2011
    Bay Area, Ca
    Same thing happened to me with wirefly. Just go here http://www.verizonwireless.com/b2c/LNPControllerServlet
    this will start your port.
  3. Chargr macrumors regular


    Oct 16, 2012
    Los Angeles, CA
    Im doing the same thing, i currently have a tmobile number, but what Verizon told me was that once I got my iPhone that I go to the store and port it. So that's what I'm doing.
  4. Dakota558 thread starter macrumors member

    Nov 9, 2009
    I get two options there, either to check if the number is eligible which is, or to check port status, and I get the following message:

    "We are sorry, we could not locate a port request for the number that you entered. Please check the number and try again. If you feel you have received this message in error, please contact Customer Service at 1-800-922-0204. Thank you for choosing Verizon Wireless."

    So that probably indicates that they forgot to put in the port request when I ordered the phone?
  5. Dakota558 thread starter macrumors member

    Nov 9, 2009
    Just got off the phone with customer service and I got the process started. They apparently forgot to do that when I ordered the phone.
  6. Dakota558 thread starter macrumors member

    Nov 9, 2009
    Another problem here. When I look at the port status online I get a message saying that the account password/pin provided is wrong. I've tried with the password I have for my online account on T-Mobile, but that doesn't work. Does anyone know what password they are talking about?
  7. Mr Hill macrumors 6502

    Apr 28, 2012
    Charlotte, NC
    The PIN for your account is different from your online password. It's a 4 digit number. Call Tmobile customer service and they should be able to tell you what it is.

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