PowerBeats Pro - physical clicking/popping noise with only left earphone

DesertSilver

macrumors 6502a
Original poster
Aug 18, 2011
506
111
Portland, OR
I'm going to explain this the best I can but I'm experiencing a clicking/popping noise in only the left earphone on 2 pairs of PowerBeats Pro's.

The noise happens when I move the left earphone in and out from my ears with the large tips, which I prefer since the smaller ones don't create a seal which degrades the sound quality. The noise is also not from the audio, but seems to be something physically with the earphones such as the speaker diaphragm.

I thought maybe it's my ears, but I put the left earphone in my right ear and it makes the same noise there. The right earphone does not make the same noise on either side with the same size tips. And I even tried swapping the tips to the other sides and same thing, only left earphone makes the noise.

So I've isolated this to the left earphone only and not my ears. :)

You may be thinking why I'm moving the earphones in and out, right? Well I noticed this when I'd press the button on only the left side and started playing around to figure out what was going on. The noise is enough to be bothersome when I'm pressing on the button to change songs and answer/end calls.

Other than this I'm happy with the earphones but wondering if anyone else is experiencing the same, even though I wasn't able to find any other reports of this same thing.
 

aloper

macrumors 6502
Nov 23, 2015
405
414
Rocklin, CA
If it’s an issue with the driver or something mechanical in the left one, not much you can do but contact Apple for a replacement....Other than that, you could try a couple of things...

On your phone, go to Settings > Bluetooth and find the Powerbeats and then tap the info icon. Tap on Forget this device. Once done, put the Powerbeats in their case and then hold down the button inside the case for 15 seconds. The charging light will flash white/red. Close the case. Restart your phone. Once restarted, open the Powerbeats case and you should get pop up and connect screen on your phone. Connect and try them again.

If that doesn’t work, try connecting them to a different Apple device, like an iPad or an Apple Watch. Does it click/pop using one of them? If you don’t have another device, pair them with a friends phone or device and see if it happens then.
 

DesertSilver

macrumors 6502a
Original poster
Aug 18, 2011
506
111
Portland, OR
Thanks for the suggestion but it's not related to the audio or signal since the noise happens even without a connection. After my first set did this, I checked the second set before even connecting it to any device.
 

maximumsportz

macrumors regular
Sep 21, 2008
139
2
My right does this with the large tips too if I push on them hard in my ear but I think it’s normal just the silicone flexing and popping back to shape due to it being large and having more silicone rubber. That’s my theory. Doesn’t effect anything otherwise.
 

morsecp

macrumors regular
Nov 13, 2010
142
20
Vermont, USA
I have the same issue. Mainly the left but I got the right to do it once. I think it's harmless and simply a consequence of the air pressure on the internals of the earphone. This only happens when pushing/pulling the earphone when it has a tight seal in my ear canal. I wouldn't worry about it.
 

clerkpalmer

macrumors member
Sep 20, 2016
89
30
Sounds like driver flex to me. Probably harmless. I’d say exchange them but they’re sold out so you can’t.
 
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