although i usually loom in the background just reading everything, i am so upset with apple at this point that i needed to vent. here's the deal: i send my al pb 1.25 15" that is 9 months old in to be repaired because the computer stopped being able to charge. the apple care people tell me 3-5 days to replace a logic board and ill have it back. i'm all about that, no issues. well 5 days goes by and nothing. no update on the repair website and all apple can tell me is that the repair is on hold. finally after 7 days and repeated calls they inform me that they found white spots on my display (which had never been an issue before) and that the hold was because they were replacing my entire display and it was backordered. again no problem, new screen without any hassles,fine with me. so after 13 days i finally get my computer back. they replaced the display, logic board, diffuser, and battery. first thing i do is go to plug in the power cord and there is a nice sized dent in between the power and modem plugs, but i look past it to make sure everything else is working. i turn it on plug in my ipod and it mounts just fine. i left and brought my ipod with me. when i come back in i throw my ipod back in the dock and get no response. the ipod doesn't even show it's charging. i check the system profile and under firewire get "no information can be found". so im like what the hell. i messed with it for about 10 minutes and decided to take it to the apple store. as i am packing it up in the bag i look at the screen and it is literally peeling apart on the left side. the entire housing for the screen is actually split a little more than 1/8" then on top of that it is completely pinched to the screen in front (sorry if its not a good description but i can take a picture if anyone actually cares) i take it in to the apple store and none of the genius' even want to mess with it and advise me to send it to cali. i call apple and they tell me that the problems with the screen aren't covered by apple care or the warranty so there is nothing they can do. it was only after completely losing it on this poor guy (note that i have never once had to raise my voice to apple people in 7 years) that he transferred me to the supervisor who finally agreed that since they just replaced it they would "take a look at what they could do". I just find this completely unacceptable. Not only did they replace a screen i truly never needed in the first place with a busted one, i got a bonus dent and another faulty logic board. now im going to have to wait at least another 7 days to get this back and even then they might not fix everything. i didn't know what to do so i figured id let you guys give me some feedback.