Pre-ordered my 4S on 10/7, AT&T says I didn't until 10/10

Discussion in 'iPhone' started by Arcadia310, Oct 10, 2011.

  1. Arcadia310 macrumors regular

    Aug 16, 2010
    I pre-ordered my iPhone 4S the day of pre-orders by phone. For some reason I never got the T&C email so I called back today and they finally sent it (idiots). Now the AT&T system is saying I didn't order the 4S until 10/10 (which is today). Does anyone else have this problem? Does it show an order date later than 10/7 but has been updated for shipping? Mine is stuck on backorder so I hope AT&T doesn't see this as me ordering the phone 3 days late therefore making me wait 1-2 weeks to get my phone.
  2. DiamondMac macrumors 68040


    Aug 11, 2006
    Washington, D.C.
    Where does it say your order was processed today?

    There are hundreds of posts here from people that preordered early that still show backordered

    It doesn't mean anything
  3. Don Kosak macrumors 6502a

    Don Kosak

    Mar 12, 2010
    Hilo, Hawaii
    I preordered from AT&T on 10/6 (at ~10pm Hawaii time, 4am 10/7 EST)

    My AT&T order status screen says I ordered on 10/8.

    I do not think the order status screens are correct. Either that, or some orders were queued up, and re-queued through the system at a later date.

    Of interest, the Order Number shown on the web page when I completed my order on 10/6 is the same as the one I received in my email two days later.

    I'm not sure it means anything yet. We'll see.

    I'm not really expecting my phone on 10/14 anyway, even though I preordered within the first 2 hours. This ~is~ AT&T we're talking about. I expect that maybe I'll see my phone by 10/31.
  4. Tnnrx7 macrumors member

    Jul 30, 2009
    IF you completed your preorder before 5:30PM EST you will get the phone on release date. Anything after that, you're looking at 14-21 day delay on delivery.
  5. Arcadia310 thread starter macrumors regular

    Aug 16, 2010
    On the AT&T tracking page it says "Date Ordered: 10/10/2011" even though I made it on 10/7.
  6. Arcadia310 thread starter macrumors regular

    Aug 16, 2010
    Bump. Does this mean I'll be getting the iPhone 2-3 weeks late?
  7. bmms8 macrumors 68020

    Dec 19, 2007
    arcadia, no one knows. honestly weve discussed this in the ATT thread, there is no use to start a new thread.
  8. NoHo macrumors 6502

    Aug 2, 2011
    What's a T&C email? All I got was three e-mails saying my order had been processed. For the last day and a half my order has been suck in processing on AT&T's website.
  9. tivoboy macrumors 68040

    May 15, 2005

    If you ordered from the website directly I don't think you get the new T&C email, you would have clicked through on it online already. Only phone orders had to respond to the T&C emails.
  10. bmms8 macrumors 68020

    Dec 19, 2007
  11. rockyroad55 macrumors 601


    Jul 14, 2010
    Phila, PA
    Last year when I did my order at AT&T, my receipt said it was a pretty good chance I would get my phone a week later since I barely made the cutoff time. But, guess what? At 11am launch day, I got my phone.

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