Hello guys.
I bought 11 Pro Max month after it came out, together with extended warranty (2 years of warranty in total). In my EU country there is no Apple Store but 2 large Premium Resellers.
My 11 Pro Max has been dropping calls from the beginning, and after I complained, regional Apple Care call centre told me that it will be patched with software upgrades. It never happened, so I turned my, still under warranty, 11 Pro Max for a service or a replacement.
Yesterday they sent me email in which they stated that iPhone tested well in Apple Diagnostics (whatever that is), and that phone is working properly.
Is there anything I can do, or Apple penetrated me from behind with dysfunctional phone that I paid a lot of money for (in correlation with my country's average monthly pay-check)?
I am really angry. Like, WTF.
I bought 11 Pro Max month after it came out, together with extended warranty (2 years of warranty in total). In my EU country there is no Apple Store but 2 large Premium Resellers.
My 11 Pro Max has been dropping calls from the beginning, and after I complained, regional Apple Care call centre told me that it will be patched with software upgrades. It never happened, so I turned my, still under warranty, 11 Pro Max for a service or a replacement.
Yesterday they sent me email in which they stated that iPhone tested well in Apple Diagnostics (whatever that is), and that phone is working properly.
Is there anything I can do, or Apple penetrated me from behind with dysfunctional phone that I paid a lot of money for (in correlation with my country's average monthly pay-check)?
I am really angry. Like, WTF.