Process of adding  watch to existing EE plan in the UK.

Discussion in 'Apple Watch' started by akash.nu, Oct 7, 2018.

  1. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #1
    While waiting for my watch to be delivered, I was wondering if someone can take me through the process of adding it to my existing EE plan and the amount you’re paying for it.
     
  2. akash.nu thread starter macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #3
  3. Broken Hope macrumors 6502a

    Joined:
    Jan 15, 2015
    #4
    Free for the first 3 months then £5 a month.
     
  4. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #5
    It’s done through the watch app on your iPhone. You log into your My EE account and you are offered a choice of plans, of which there is currently just one: free for three months with unlimited data, and then £5/month for 10GB data. Once selecting this the eSIM should be provisioned on the watch and activation should be complete within about half an hour.

    There are several issues you can come across.

    If you’ve recently moved to EE, you may get error code 12. This means your account is not eligible for extra lines.

    You may get other codes, error 31 is a popular one.

    When these happen, you have to call 150. Eventually you get put through to the relevant department who will then manually provision your watch on your account, they do this using the EID number that can be found on the watch’s box.
     
  5. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #6
    In the US we have additional taxes and fees that can add 50% or more to the monthly service. I guess you don't have those in the UK since your prices usually reflect taxes.
     
  6. Bazooka-joe macrumors 68020

    Bazooka-joe

    Joined:
    Mar 12, 2012
    Location:
    Swindon, England
    #7
    Yes carrier prices have VAT (Value Added Tax) which is 20%. Most prices for most consumer items in the stores already include the VAT
     
  7. The Game 161 macrumors P6

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #8
    Will be a smooth process but if you get an error code ring CS who will sort any issues out
     
  8. marcosscriven macrumors regular

    Joined:
    Jul 27, 2006
    #9
    I went through the process of signing up via the Apple Watch setup screens.

    While it did work, it was a surprisingly awkward experience compared to everything else - it loads a web view, in which the mobile operator loads a horrid site, complete with cookie popups.

    I’m surprised the integration wasn’t more slick, and worked via an api Apple controlled rather than a web view.
     
  9. akash.nu thread starter macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #10
    I guess that’s simply because Apple created the base app but the signing up process is left up to the carriers based on their infrastructure / proprietary software solution. Also it’s easier to let carriers deal with that bit rather than them exposing specific APIs for apple to integrate with.
     
  10. marcosscriven macrumors regular

    Joined:
    Jul 27, 2006
    #11
    The archetype I had in mind of course is Apple Pay - you don’t get a janky web view to add a card from your bank, it’s a slick experience with a standard native process.

    Apple usually do what’s easiest for the user, and have some clout in enforcing that, hence my surprise.
     
  11. akash.nu thread starter macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #12
    Apple Pay doesn’t work with complicated contract setup. Generally Apple Pay is good for one off / subscription type of product. It might be possible if apple sets up such deal with the carriers but I’m thinking it might be too much hassle for a one off user journey.
     
  12. Nell macrumors 6502a

    Nell

    Joined:
    Jun 25, 2012
    Location:
    London
    #13
    Isn’t it free for six months (rather than three) then a fiver a month? I’m sure it was when I got my watch.
     
  13. Broken Hope macrumors 6502a

    Joined:
    Jan 15, 2015
    #14
    It was when the Series 3 came out, it’s only 3 now.
     
  14. marcosscriven macrumors regular

    Joined:
    Jul 27, 2006
    #15
    No I didn’t mean paying with Apple Pay.

    I meant the setup process of Apple Pay itself being an example of Apple controlling the interface completely (when you add a card etc.).

    And I also mean that Apple gets to decide if it’s too much hassle, and since they are the one trillion dollar business handing out exclusivity deals, they usually seem to decide on what’s the slickest.
     
  15. MrGimper macrumors 603

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #16
    It's best to disable Wi-Fi on the phone so it tries to activate your watch over cellular. I couldn't provision my watch for hours until I tried disabling Wi-Fi, then it worked no problem
     
  16. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #17
    I believe credit card data has more strict regulation applied to it than wireless carrier setups, so it has become more standardized and easier to create a universal front end for.
     

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16 October 7, 2018