Purchased TV shows and movies grayed out in iTunes 12

Discussion in 'Mac Apps and Mac App Store' started by zen, Oct 22, 2014.

  1. zen macrumors 68000

    zen

    Joined:
    Jun 26, 2003
    #1
    I've just upgraded to iTunes 12.0.1 in Yosemite and can't seem to download my purchased movies and TV shows.

    They show in the iTunes window, with a cloud icon next to them, but they are grayed out. I can click on a title to highlight it, and I get a contextual menu, but there is no option to download the item. Double-clicking does nothing.

    I can't find any setting that might control this.

    Help!
     
  2. Altosaxo macrumors newbie

    Joined:
    Jan 26, 2010
    #2
    Same here, thousands of greyed out songs in iTunes 12 that I can't get into my Mac anymore from the iCloud. Most of the threads on internet describe problems with the iPhone, but I have these greyed out songs just on my Mac.
     
  3. ricperry1 macrumors newbie

    ricperry1

    Joined:
    Jul 13, 2008
    #3
    Same is happening to me. My Windows 8.1 PC doesn't have this problem, just my MacBook Pro. Both are running iTunes 12.
     

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