Question for people who returned the Sprint iPhone 4S

Discussion in 'iPhone' started by andyx3x, Nov 10, 2011.

  1. andyx3x macrumors 65816

    Joined:
    Mar 1, 2011
    #1
    I returned mine one week after I got it due to slow 3G speeds. Sprint is now trying to charge me for one month of service plus the $36 activation fee. So about $122 for one week of service.

    When I've had to return another smartphone in the past(to Sprint and Verizon), they've only charged me for the time I had the phone and I haven't had to pay the activation fee.

    Has this happened to anyone else with Sprint and other carriers?
     
  2. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
  3. aneftp macrumors 68040

    Joined:
    Jul 28, 2007
    #3
    Sprint changed their policy a couple of months ago.

    No more thirty day trial. Read the fine print next time.
     
  4. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #4
    Yeah, they said they returned it a week later....
     
  5. andyx3x thread starter macrumors 65816

    Joined:
    Mar 1, 2011
    #5
    I did. This is what prompted me to start this thread. $122 for one week of service seems a little excessive, don't you think?

    I had it 7 days, not anywhere close to thirty.
     
  6. DesertSilver macrumors 6502

    Joined:
    Aug 18, 2011
    Location:
    Portland, OR
    #6
  7. andyx3x thread starter macrumors 65816

    Joined:
    Mar 1, 2011
    #7
    It says the activation fee is only refundable if service is cancelled within 72 hours. What a ripoff.
     
  8. DesertSilver macrumors 6502

    Joined:
    Aug 18, 2011
    Location:
    Portland, OR
    #8
    Oops, I didn't even catch that small detail.
     
  9. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #9
    I'm glad I don't have activation and upgrade fees.
     
  10. DesertSilver macrumors 6502

    Joined:
    Aug 18, 2011
    Location:
    Portland, OR
    #10
    Not that it makes things any better but I just checked Verizon and AT&T's website and they have similar charges, including not getting the activation fee back after 3 days.
     
  11. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #11
    Damn I think that's wrong. They should only charge you for the days you actually had the service.
     
  12. hizzaah macrumors 6502

    Joined:
    Oct 22, 2011
    #12
    eh. I bet if you throw a big enough fit, they'll drop it. especially if you're going to stay a sprint customer.

    Any time I need something taken care of with AT&T and the CS department doesn't want to do it, I call their Customer Retention department and threaten to cancel my service. Most of those people have no problem doing what you want in order to keep me since i'm a "loyal and valued long-time customer" lol
     
  13. andyx3x thread starter macrumors 65816

    Joined:
    Mar 1, 2011
    #13
    I left Sprint to go back to Verizon. So that's not going to work.

    There is just something so wrong about having to pay $122 for one week of service. I feel like someone is literally robbing me blind.
     

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