Questions about the $269 Replacement

Discussion in 'iPhone' started by jehartley, Oct 23, 2013.

  1. jehartley macrumors member

    Joined:
    Sep 30, 2012
    #1
    Hey guys. Quick question.

    My iPhone 5S was dropped and it shattered. I called Apple and asked what it would cost to replace and they said $269.00. Fine. Does anyone know if you can get a different color in this situation?
     
  2. mikeydeezy macrumors 6502a

    mikeydeezy

    Joined:
    Jun 15, 2010
    Location:
    MN, USA
    #2
    No sir (or ma'am). It's a strict like-for-like replacement. No change in storage or colors allowed.
     
  3. bunnicula macrumors 68040

    bunnicula

    Joined:
    Jul 23, 2008
    #3
    Yep.
     
  4. StevesJob macrumors newbie

    Joined:
    Jul 1, 2011
    #4
    Go to the apple store and ask. Maybe they'll give you a different color anyway. Especially if they don't have your color in stock.
     
  5. ABC5S macrumors 68040

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #5
    What ! No applecare + to save you that bundle of cash for another ?
     
  6. jehartley thread starter macrumors member

    Joined:
    Sep 30, 2012
    #6
    Thanks, Guys.

    ----------

    No, but I will this time!
     
  7. MsRandall macrumors 6502a

    MsRandall

    Joined:
    Nov 27, 2011
    Location:
    Bay Area, Ca
    #7
    You don't save that much $99 plus $79 with AppleCare vs $269 without is a $91 difference - now if the OP drops his replacement - this time he should get AppleCare
     
  8. pikachu2k7 macrumors regular

    Joined:
    Oct 21, 2012
    Location:
    North Carolina
    #8
    It wouldn't hurt to ask for a color switch but be prepared for rejection.
    Either ways, I hope that you get want you want.
     
  9. jehartley thread starter macrumors member

    Joined:
    Sep 30, 2012
    #9
    Thanks. I like the Space Grey just fine, actually. It was more of a question of while getting the replacement, if I see the other two color options in store and change my mind, would they allow for that. No biggie.

    The really sad part to all of this? I had a black Apple leather case on the phone. I had just taken it off to clean some debris out, and dropped the phone.
     
  10. dnayak macrumors newbie

    Joined:
    Jul 30, 2012
    #10
    Its not always true, depends on the mood of the person. Be polite and you might get the one you want. I got a black 4s, but it might have happens since it was plentily available.
     

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