Quick question on 14 day return policy

puma1552

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Nov 20, 2008
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If you buy something from Apple on say, a Saturday, and two Saturdays later you are thinking of exchanging/returning it, is that second Saturday considered day 14 or day 15? I would assume it's day 15 and you are SOL, but just curious.
 

GLS

macrumors 6502
Jun 26, 2010
363
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I returned my 6 in the 14 day window.

I purchased it at Best Buy on launch day (Friday 19th). I was told the 14 days was 2 weeks after purchase (Friday October 3). I then asked if the 14 days was from the time of purchase on the receipt....and was told as long as I came in before closing on Friday October 3, I was within the 14 day window.
 

bwsteg

macrumors 6502
Sep 25, 2012
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Queens NY
Return policy is 14 days. Count 14 days including the day of purchase. So if you purchased Saturday, you must return by Friday of that 2nd week.

I believe you assumed initially that the 2nd Saturday was day 14 but you were denied the return. Now you're trying to confirm whether you were given correct info.
 

puma1552

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Return policy is 14 days. Count 14 days including the day of purchase. So if you purchased Saturday, you must return by Friday of that 2nd week.

I believe you assumed initially that the 2nd Saturday was day 14 but you were denied the return. Now you're trying to confirm whether you were given correct info.
I haven't returned/exchanged anything yet - figured I'd clarify the policy first before going in there. What you said is what I thought, but it sounds like this guy's receipt below says otherwise?

It's Sat to Sat (2 weeks later) per my receipt
---

what are you talking about? didn't you get receipt from email?
Yeah but I deleted it, didn't think I'd want to do an exchange (it's just for an accessory)
 

Ramio

macrumors 6502a
Sep 13, 2011
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Houston, TeXas
Doesn't matter if you have the receipt. They can look it up. That's what I did for an exchange. Not sure about returning for a refund though.
 

puma1552

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It's indeed 14 days from the date of purchase, not including the purchase date. I just exchanged a white silicone case for a red one no problem.

My new receipt says I can return this one through October 25th.
 
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