Quick question: Replacing battery = wipe memory?

stevearm

macrumors 6502a
Original poster
Nov 15, 2007
944
81
Hi all,

I want to take my iPhone 4S into a genius bar because of a rapidly draining battery. I was wondering, if they replace it, does it wipe anything from the phone or will all my apps, files etc still be intact after the replacement?

Thanks in advance!
 

wjereb

macrumors member
Aug 9, 2012
57
7
Hi all,

I want to take my iPhone 4S into a genius bar because of a rapidly draining battery. I was wondering, if they replace it, does it wipe anything from the phone or will all my apps, files etc still be intact after the replacement?

Thanks in advance!
I had an issue with my 4S draining quickly. The genius determined it wasn't the battery but more than likely an errant app running a routine. We tried a restore from iclould but that just brought the problem back. I had to set it up as a new device and add most of my settings like email accounts, etc.

Bill
 

virginblue4

macrumors 68000
Apr 15, 2012
1,922
455
United Kingdom
Hi all,

I want to take my iPhone 4S into a genius bar because of a rapidly draining battery. I was wondering, if they replace it, does it wipe anything from the phone or will all my apps, files etc still be intact after the replacement?

Thanks in advance!
They will likely replace the entire phone. As long as you do a backup the night before, everything will be transferred over to your new phone via iCloud or iTunes depending on what option you choose :)
 

Shadowbech

macrumors 603
Oct 18, 2011
5,298
1,419
Apple iPhone World
They will likely to replace you with the new unit. If they do, just tell them that you want to wipe the phone and they will let you. Just make sure you back up your device before you go.
 

bandofbrothers

macrumors 601
Oct 14, 2007
4,780
327
Uk
You gotta love Apples Customer Service.

If you took your phone back to a shop in the Uk all they would want to do is send the unit away for repair !

Hence this is why I would travel to my nearest apple store which is a train ride away.