Random question for those who have had LG screen swapped to Samsung

Discussion in 'MacBook Pro' started by Trubbles, Mar 18, 2013.

  1. Trubbles macrumors regular

    Joined:
    Oct 20, 2012
    #1
    My LG screen is getting worse at retaining images. It failed the "checkers" test a while ago, but now it is so bad that if I leave a webpage up for too long I can see it on a grey background.

    I'm just wondering - if Apple replaces the screen, do they do the entire top lid? I understand it is built as one piece. I don't really want them peeling the layers apart and sticking it back together less than perfect.

    I'm torn as to whether to bother with the repair. Being without my computer for a few days is almost as bad as the screen retention, and I have three years of AppleCare to worry about it.

    On the other hand, if they do replace the lid then the small scratch I have on mine would go away, too :)
     
  2. B..., Mar 18, 2013
    Last edited: Mar 18, 2013

    B... macrumors 68000

    B...

    Joined:
    Mar 7, 2013
    #2
    They replace the whole top lid because the layers are fused together; usually with a Samsung. If you get lucky, it could be fixed right there or within 24 hours. At worst, it could take 3-4 days (Friday to Tuesday). Since today is Monday,it could be until Friday but optimistically Wednesday.
     
  3. TofSanity, Mar 18, 2013
    Last edited: Mar 18, 2013

    TofSanity macrumors 6502a

    TofSanity

    Joined:
    Oct 29, 2010
    #3
    I saw you posted in another thread and I told you my issue. Here is the update to that post:

    Update: I had some time this morning to take my 15" rMBP in to my local Apple store. I explained my IR issue. They performed their Image Persistence text. The text last 4 minutes. They pretty much start the test and then put the screen in a position so the checker board isn't seen. They performed it a few times and past it each time. So, no replacement at this time. They just recommended using a screen saver to "wash the pixels" before the laptop goes to sleep. Like I stated earlier it's not as bad as some of the others posting here.

    I know this doesn't answer your question. I just wanted to give my experience.
    Good Luck!
     
  4. Shaunyac macrumors regular

    Shaunyac

    Joined:
    Jun 22, 2012
    Location:
    South Wales, UK
    #4
    They replace the whole top sreen, I had a little gouge on the side of mine from when I hit it against the lamp, and I was happy that's gone :)

    Also, I dropped mine off Saturday afternoon and picked it up Monday, so pretty quick!
     
  5. Trubbles thread starter macrumors regular

    Joined:
    Oct 20, 2012
    #5
    Wow.. I really hope they don't try to do that to me.

    It's so bad now that when I switch from my "productivity" monitor (Excel sheet and word doc showing) and I switch to a blank grey desktop, I can still READ THE SPREADSHEET AND MAKE OUT EVERY INDIVIDUAL LINE!!! It's awful! Using a screensaver to "wash" pixels is a terrible excuse. This is a premium product...

    If my BMW was making a loud noise after 10 mins of driving on the highway, this would be like the dealer telling me "there's nothing wrong - just pull over and let it cool down every 10 minutes and you'll be fine!"
     
  6. calderone macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #6
    No, it is nothing like that at all.
     
  7. Trubbles thread starter macrumors regular

    Joined:
    Oct 20, 2012
    #7
    Care to elaborate?

    Premium product - check

    Problem that is annoying, but doesn't prevent product from working - check

    Can you propose a better analogy for what I was trying to say?

    Or do you just jump into threads and say NAYYYYY every time?
     
  8. calderone macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #8
    Comments inline.
     
  9. Trubbles thread starter macrumors regular

    Joined:
    Oct 20, 2012
    #9
    Thanks for the clarification.

    Here I thought screen burn in could be fatal... Next time I'll choose a different premium good. I feel much better now.
     
  10. StefanYFC macrumors member

    Joined:
    Jul 20, 2012
    Location:
    Toronto, Canada
    #10
    I just had my LG display replaced last week. Had image retention and 7 dead pixels (originally only 1, more sprouted). It took them 2 days to get the display in and 45 minutes to install it. The whole top lid was replaced.

    I now have a Samsung display. Zero image retention, still nice and bright.

    I have also noticed I have 2 two pixels. I'll wait for a few more to pop up before I bring it back in for another new display.
     

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