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Prof.

macrumors 603
Original poster
Aug 17, 2007
5,374
2,201
Chicagoland
Does anyone think that there will be a recall on the iPod touch due to the irreparable negative black screen?

Prof. :apple:
 
Lets say I want to wait a few weeks until they fix the problem to return it. Will I still be able to return it even though it is past the 14 days?

Prof. :apple:
 
Lets say I want to wait a few weeks until they fix the problem to return it. Will I still be able to return it even though it is past the 14 days?

Prof. :apple:

My thoughts are if there is an actual issue that can be fixed then they will take it back as it is under Apple's warrenty. They would then fix it or replace it if ness. but after 14 days, don't expect to get your money back.
 
Lets say I want to wait a few weeks until they fix the problem to return it. Will I still be able to return it even though it is past the 14 days?

Prof. :apple:

If you honestly think this is a widespread problem, then don't buy one only to return it later. Buy the product, if it is defective, take it back and exchange it. Why are you asking us when the only entity who would know about any recall would be Apple?
 
If you honestly think this is a widespread problem, then don't buy one only to return it later. Buy the product, if it is defective, take it back and exchange it. Why are you asking us when the only entity who would know about any recall would be Apple?

I agree... if that's the concern you have, don't buy one unless/until it works like you think it should work. I don't personally see this as a "defect" so much as a limitation. It really doesn't fit into what is typically characterized as recall-worthy, and certainly not what would warrant a dictated (by most governments) recall. Apple could certainly choose to do so anyway. But you banking on it is just a bad move.
 
If you buy something somewhere other than at the apple store, and they decide there is a problem they are going to deal with, can you still take it back to the apple store within the 14 days to get a replacement, or do you have to deal with the 3rd party dealer?
 
It's under warranty for a year correct? I mean, technically, can't you bring it in to Apple for repair any time during that first year? What if you don't really want your money back... what if you just want a working model? I think getting it REPAIRED would better ensure you will get a perfect one. If you just return and replace, you might just keep getting the same thing or variations of the same thing but, if you get it "repaired" it may come out better and "to spec" rather than just keep exchanging them until you get a good one. Just my thoughts.
 
It's under warranty for a year correct? I mean, technically, can't you bring it in to Apple for repair any time during that first year? What if you don't really want your money back... what if you just want a working model? I think getting it REPAIRED would better ensure you will get a perfect one. If you just return and replace, you might just keep getting the same thing or variations of the same thing but, if you get it "repaired" it may come out better and "to spec" rather than just keep exchanging them until you get a good one. Just my thoughts.

If you get it 'repaired' you are going to get a refurb. If you are ok spending $400 on a refurb then sure, get one that's been technician 'tested.

For the record the 1st Nano that my sister had 'repaired' under warranty was a refurb that wouldn't even turn on. So great QC with those refurbs to be sure.
 
It's under warranty for a year correct? I mean, technically, can't you bring it in to Apple for repair any time during that first year? What if you don't really want your money back... what if you just want a working model? I think getting it REPAIRED would better ensure you will get a perfect one. If you just return and replace, you might just keep getting the same thing or variations of the same thing but, if you get it "repaired" it may come out better and "to spec" rather than just keep exchanging them until you get a good one. Just my thoughts.

The other problem with this argument is that, when Apple goes and puts a brighter backlight in your computer or a bigger hard drive, your old one doesn't magically become "defective". Some people are reporting sparkling, which does sound odd to me, but the poor contrast for darker components of images is not itself a "defect." There's no guarantee that it will be fixed, and there's certainly no guarantee (and little likelihood) that, if the display on the iPod is changed because of this issue, it will be recognized as a defect or replaced by Apple....
 
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