hi guys, dis Friday i got my ipod touch n has deflective screen.Everytime i unlock my ipod after using it for 5 or 10 minutes it always goes white!! i bought it Apple online store in NZ. Could i just go to the Apple store an refund or exchange the ipod??? or i have to do it through NZ Apple online store?? thnx guys for help!
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iPod touch refund issue please help T_T
- Thread starter bananacake
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If there is an apple store in your area you can go there or you can call the apple online store your choice. They can give you a refund but they might charge you a 15% restocking fee or you can ask for a exchange at no cost.
if i have to do it online how do i do it lol??? where do i send back the broken ipod to??.soz for being dumb
I've never had that problem and most online retailers with a store front will assume the returns from their online store.
That said, yes you can take it back I'd presume and exchange it for a new one.
thnx for the asnwers guys really appreciate it!! btw,i bought it from apple.com/nz. so i can just go to any Apple Stores in Auckland?? just want to make sure?? How about Authorized Apple Reseller,can i exchange there??( like Harvey Norman,Dicksmith).oh yeah I went to http://depot.info.apple.com/ipodtouch/ and I couldn't find my country(New Zealand).then how do i exchange it??