I just got a new 12" powerbook last saturday and it has been giving me a few problems that I deem inexcusable for the price. Number one big one, the latch won't shut, and I have had no luck with advice from here or any of the actual apple forums. I seemed to have it to the point where if I pinched it around the latch when I was shutting it, it would close. It was far from being perfect, but if it would work all the time, I could have lived with that. Now it won't close at all. Combine that with my system crashing in the same way twice last night (see this post), and I'm not sure what to do. I see it as one of 4 potential options. They are listed in the order of which I would prefer. 1. I take it back to the apple store (which is unfortunately around a 2 hour drive) and exchange it. I'm not sure if I would be able to do this or not, but because of the two separate problems it seems like this would be the easiest. I think this solution seems fair because this is my first mac, and a gesture like this on their part could either make or break me as a mac user for life. 2. I take it the same apple store mentioned above and have them repair it. I don't know whether or not they would do it that day, or whether I would have to leave it there and then come back, at the expense of another day of driving and tolls. 3. I take it to an apple approved repair place and have them do it. There is one of these about 40 minutes from me. 4. I return it and take the 10 or 15% restocking fee hit ( I can't remember which one it is). I really don't want to have to do this, because it will cost me a lot of money, and probably leave me never wanting to get a mac again. So, you all see my dilemma. I would appreciate any advice you can give me on this subject. I really love my mac other than these few problems, so I really want to work this out without costing me any more money. Let me know what you would all do, and any potential factors or options of which I either overlooked or am unaware.