Refurb PB 15" and Loose Keyboard

Discussion in 'Macintosh Computers' started by jobutex, Sep 2, 2004.

  1. jobutex macrumors member

    Mar 19, 2004
    Arlington, TX
    I purchased a refurbished 15" Aluminum Powerbook about a month ago and absolutely love it (I already own a G5 and my wife uses an iMac.) The problem is, it appears that the keyboard on this thing is starting to "peel off" in the top left and bottom right corners. There's a flat gray pad that it appears the keys are attached to, and this pad in turn is supposed to adhere to the case of the machine.

    Would I be able to get this replaced at an Apple store? I don't live near an Apple store or service center (Midland, TX is pretty much "Apple-less" as far as that goes) but I will be in Dallas next month, where an Apple store is. Should I call Apple now and report the problem? Should I let the store know ahead of time so that they can have the part on-hand?

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