I had bought my iPhone 5S unlocked model at T-Mobile and htook it to the local T-Mobile store. I showed them a problem, and they were happy to replace my phone in store without any fee. However, my second iPhone 5S had DEAD PIXELS, and I knew that they are potentially going to spread. So I took it to the store again (I started questioning Apple's product quality for the first time), and they checked some things on my account and said they are not able to give me the replacement in store, but they can send me the new one to my house, but I asked them why they can't just give me the replacement, and the reason was because it was two weeks after the ORIGINAL PURCHASE. strange policy, but since I didn't have to pay for the shipping, I was cool with the shipping to my house. Then I got my THIRD iPhone 5S, which came as a bulk in a blank white box. I was really confused because I was expecting a full new phone inside an unopened iPhone 5S package. Is this the typical way T-Mobile ships out a replacement phone? I was wondering if this is a refurbished iPhone 5S, which I believe it is not out yet.