Hopefully someone here has some experience with this. I have a friend who is looking to buy a new Mac. He'd really like to buy a Powerbook, but his budget won't stretch quite that far. He's asked me what I knew about refurbished Powerbooks, and I had to say "...not much..." but I told him I'd try to find out what I could. His primary concern is that he could be getting a machine with dead pixels on the screen (a danger even with a new machine) or maybe even an ex-demo model that works perfectly, but has some ugly scratches on the case. So, does anyone have any first-hand experience with refurbished or open box return Powerbooks? Is there any advantage to buying directly from Apple, or would buying from a reseller be fine? Any help anyone can offer would be appreciated.