Remote disc not working with Dell 420

[maclausen]

Hi all,

I am new in this forum, and found you when I was searching for help on remote disc access on my MacBook Air.

Thing is, remote disc has worked previously between my daughters MacBook and my MacBook air, so I was not expecting any problem with my Company supplied Dell 420.
The Dell has a remote disc drive, and I suspect this could have something to do with the situation, but would like to know if I am right.

Basically my Air has no problem detecting the Dell and as soon as I "ask to use", the dell will show the pop-up, and I can confirm or accept that my air is allowed to use the disc drive of the Dell.

However, the only thing happening is that the machine is "waiting for disc on my Dell", and this has no ending.

 

[crazzyeddie]

Does your company have a firewall or other security software installed? This would prevent the two computers from operating over the network.

 

[maclausen]

Does your company have a firewall or other security software installed? This would prevent the two computers from operating over the network.

I am trying it at home on my own network - not in the company.

I think I have disabled the fire wall of the Dell completely.

Other security software - that could be an issue of course.