Rented a movie and it won't let me download it. Help please!

Discussion in 'Apple TV and Home Theater' started by TarHeelBlue, Dec 22, 2013.

  1. TarHeelBlue macrumors member

    Joined:
    Nov 4, 2012
    #1
    Been searching the forums since last night on this question. Rented a movie on my ipad 3 retina and every time I try to download it from the cloud thing, it says go to your downloads and check your downloads. I have looked all over for that and can't find it anywhere.

    Please help!
     
  2. McGiord macrumors 601

    McGiord

    Joined:
    Oct 5, 2003
    Location:
    Dark Castle
    #2
    EDIT: just sign out from the iTunes store, and then sign in again.

    Try buying something else from the store, even if it is free. Then try to download your rental.
    Sometimes it just needs to validate your credit card/payment info.
    If you have a Mac enable cookies in Safari, the iTunes store doesn't work if the cookies are not enabled (sadly).
     
  3. TarHeelBlue thread starter macrumors member

    Joined:
    Nov 4, 2012
    #3
    Nothing worked. I can't buy something for free from the iTunes Store. Any other ideas?
     
  4. McGiord macrumors 601

    McGiord

    Joined:
    Oct 5, 2003
    Location:
    Dark Castle
    #4
    If you can't buy from the store something is not right: either your payment info i.e. Credit card and address or the cookies in Safari.
    Again sign out from your iTunes account, and then log back in.
    Review and update your payment method.
    If it doesn't work update the software, and try again.
     
  5. Irishman macrumors 68030

    Joined:
    Nov 2, 2006
    #5
    Call Apple Customer Service?
     
  6. The Doctor11 macrumors 603

    The Doctor11

    Joined:
    Dec 15, 2013
    Location:
    New York

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