Rented a movie on iTunes, downloaded it, and now it's gone

Discussion in 'iPhone' started by petrucci666, Oct 14, 2012.

  1. petrucci666 macrumors 6502a

    Joined:
    Apr 30, 2009
    Location:
    San Francisco, CA
    #1
    Got my new iPhone 5, rented a movie, downloaded it, didn't start watching it yet, had to restore my phone, and now the movie can't be found anywhere. Not the Videos app, not in the Purchased section of the iTunes Store, nowhere. It's just gone.

    And how ironic is it that the movie I rented was "Gone Baby Gone" :p

    Where can I find it?
     
  2. Wicked1 macrumors 68040

    Wicked1

    Joined:
    Apr 13, 2009
    Location:
    New Jersey
    #2
    Call Apple and explain it they will allow you to re-download it as long as you were charged for it. Happened to me once just as I switched itunes accounts, just keep the receipt that gets emailed to you.
     
  3. mzd macrumors 6502a

    Joined:
    Jul 25, 2005
    Location:
    Wisconsin
    #3
    check iTunes on your computer under Store > Check for Available Downloads
    if it doesn't come up, then contact iTunes support. they are pretty good about re-issuing a download if it gets screwed up.
     

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