Replacement worthy?

Discussion in 'iPhone' started by iPhalandrew, Jun 24, 2012.

  1. iPhalandrew macrumors member

    Dec 4, 2011
    I have an an iPhone 4S and when I try to take pictures every once in a while the camera freezes when you click the bottom to take and the little squares that face detect freeze and won't let you take any pictures. It also gets hot really quickly after being online for a little. Do you think if I make an appointment at the Apple Store and explain this they might give me a replacement considering i haven't had it for more than a year? I do not have Apple Care.
  2. mcdj macrumors G3


    Jul 10, 2007
    Freezing/lagging are rarely hardware based. Sounds like you need to wipe the phone. That's the first thing apple will try before giving you a new phone anyway.
  3. iPhalandrew thread starter macrumors member

    Dec 4, 2011
    what do you mean by "wipe the phone"?

    and what about the over heating?
  4. SMIDG3T Suspended


    Apr 29, 2012
    Basically, Restore it. Plug it into iTunes, choose your device in the left navigation bar and look for Restore. Back up all data to iCloud first though!

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